I believe you have that opinion simply because you haven't seen it working. Try to go to a dealer and ask for a Demo.
Below I copy/paste a post we sent a few days ago that could be interesting to you.
We do consider that RadarBox is an upgrade to our competition.
Most of our dealers and users think the same.
The reasons are well explained in the document below:
http://www.airnavsystems.com/download/anrb/AirNav%20RadarBox%20vs%20Competition.pdfWe maintain a constant contact with all the shops and that sell RadarBox. Also 90% of the users that buy the product from airnavsystems.com leave a comment on why they decided to buy RadarBox - because they had SBS-1 and that system got totally outdated. This is now widely known in this market.
Just to name a few differences:
- Support that really works: we have an average 8 hour response time on our support email and a forum that is growing at a rate 3x compared with our competition where daily interesting topics being discussed and happy users helping newbies - unlike our competition forum where posts mentioning RadarBox often get deleted. Also you will see here the programmers developers changing opinions with day-to-day users unlike Kientic crew that constantly hides from everyone.
- New versions/upgrades/implementation of customer suggestions: we have maintained a rate of an upgrade each 4 months. Kinetic/ML&S have the same - let me say it again - Spectrum like software (Basestation) for the last 3 years.
- Superior graphics with NASA overlays (BTW because of this SBS-1e has recently been advertised with screen shots of Google Earth that are not supplied in the product - we are still considering taking legal action on this if the situation is repeated);
- Network: SBS-1/ML&S spent 2 years lying to their customers about a feature that they were never be able to develop. We have it on our software.
- All in one package: no need to install 100 (some of them unreliable) addons to have the software performing as you want;
Regarding your mention to raw data/mode-s packets I don't think that is of much interest to 99.9% of the users. For the others there are AirNav Systems Professional solutions: expect some great news from this area in the next months.
And most of all we don't lie to our customers (network feature, prices, deleting forum posts, not answering phone calls and emails, rarely having the development team talking with customers, etc).
We are here to have a better product and something that makes a real difference in this market. We will continue to work to add more features to the software and turn it into a more reliable one.
We do think this is a real upgrade and again, for a technical comparison please check:
http://www.airnavsystems.com/download/anrb/AirNav%20RadarBox%20vs%20Competition.pdf