AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


« previous next »
Pages: 1 ... 3 4 [5] 6 7

Author Topic: network down  (Read 42742 times)

0 Members and 1 Guest are viewing this topic.

Roadrunner

  • Hero Member
  • *****
  • Posts: 600
  • Aviation enthusiast since school visit to Heathrow
Re: network down
« Reply #60 on: November 09, 2009, 11:01:01 AM »
I have been a customer since the Radar Box launch and this is the worst outage they have had. It must be pretty bad to take this long but we will have to bear with them as they do all they can to get it back :-)

Mike
Logged

DaveReid

  • Hero Member
  • *****
  • Posts: 1815
    • Heathrow last 100 ADS-B arrivals
Re: network down
« Reply #61 on: November 09, 2009, 11:53:32 AM »
Logged
This post has been scanned for any traces of negativity, bias, sarcasm and general anti-social behaviour

AirNav Support

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 4126
Re: network down
« Reply #62 on: November 09, 2009, 03:26:09 PM »
:) Very funny.

We are working on it, even google and its gmail had a long down time recentely. When things go wrong, they sometimes go seriously wrong. We have all been there.

Rest assured we are doing our best and we thank you for your patience.
Logged
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

fr556

  • New Member
  • *
  • Posts: 10
Re: network down
« Reply #63 on: November 09, 2009, 04:21:21 PM »
i connected approx: 1430 uk time.. no traffic showing and still as i type 16:24,
im pretty new to this does this happen regularly?
« Last Edit: November 09, 2009, 04:25:21 PM by fr556 »
Logged
why walk when u can fly

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 33701
Re: network down
« Reply #64 on: November 09, 2009, 04:31:59 PM »
read the thread and you will find out
Logged

fr556

  • New Member
  • *
  • Posts: 10
Re: network down
« Reply #65 on: November 09, 2009, 04:37:21 PM »
thanks for your help
Logged
why walk when u can fly

Storm

  • Full Member
  • ***
  • Posts: 175
    • KuwaitStorm
Re: network down
« Reply #66 on: November 09, 2009, 11:19:18 PM »
Is it still down?
Logged

tarbat

  • ShipTrax Beta Testers
  • Hero Member
  • *
  • Posts: 4219
    • Radarbox at Easter Ross
Re: network down
« Reply #67 on: November 09, 2009, 11:41:30 PM »
Quote from: fr556 on November 09, 2009, 04:21:21 PM
im pretty new to this does this happen regularly?

No, it's normally very reliable.  Latest metrics, for September, showed an availability of over 99.5%

See http://www.airnavsystems.com/forum/index.php?topic=3485
« Last Edit: November 09, 2009, 11:44:00 PM by tarbat »
Logged

AirNav Development

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 2545
    • AirNav Systems
Re: network down
« Reply #68 on: November 10, 2009, 03:34:23 AM »
We would like to give a small update about the network problems: as we have noticed before we were having a problem with our site which required us to change the technology involved in processing our applications (not only RadarBox) requests.

The work is finished and deployed. It will only be tested at peak times (starting at 8 AM UTC). We will conitnue to monitor the server during the next few days.

Again thanks for your patience and understanding on this. We will always do our best to keep our customers satistied.
Logged

radarspotter10

  • Guest
Re: network down
« Reply #69 on: November 10, 2009, 03:49:52 AM »

from pat
Quote from: AirNav Development on November 10, 2009, 03:34:23 AM
We would like to give a small update about the network problems: as we have noticed before we were having a problem with our site which required us to change the technology involved in processing our applications (not only RadarBox) requests.

The work is finished and deployed. It will only be tested at peak times (starting at 8 AM UTC). We will conitnue to monitor the server during the next few days.

Again thanks for your patience and understanding on this. We will always do our best to keep our customers satistied.
hi. AirNav Development
appricated thanks.
from pat
Logged

MrT

  • Full Member
  • ***
  • Posts: 218
Re: network down
« Reply #70 on: November 10, 2009, 04:41:55 AM »
Up and running again!
Logged

AirNav Development

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 2545
    • AirNav Systems
Re: network down
« Reply #71 on: November 10, 2009, 04:50:44 AM »
It's still 5 AM in Europe. Let's wait for the peak time. If it works great, if not the work continues.
Logged

MrT

  • Full Member
  • ***
  • Posts: 218
Re: network down
« Reply #72 on: November 10, 2009, 05:02:02 AM »
Quote from: AirNav Development on November 10, 2009, 04:50:44 AM
It's still 5 AM in Europe. Let's wait for the peak time. If it works great, if not the work continues.

Fingers crossed!
Logged

swadeep

  • New Member
  • *
  • Posts: 18
Re: network down
« Reply #73 on: November 10, 2009, 05:27:34 AM »
OK working for me now!! Phew!! thought my subscription ran out!!! thanks airnav for the great work!!

Best Wishes
Swadeep
Logged

CoastGuardJon

  • Hero Member
  • *****
  • Posts: 1178
  • Mullion Cove, Kernow --- sw Cornwall UK.
Re: network down
« Reply #74 on: November 10, 2009, 10:15:43 AM »
Hi AN, good to know it's up and running again - fully sorted? or can we expect more down time for a few days?

What was the problem, I thinks a lot of us would like to know - catastrophic failure of HDDs or similar, some sort of malware, something that could potentially affect users?
Logged
ANRB :  AOR AR8000 : Icom R-7000 : Icom IC-R9000 : JRC NRD-545 : OptoElectronics Digital Scout and OptoLinx Interface; Realistic Pro-2005 : UBC 800XLT - listed in alphabetical order, not cost, preference, performance or entertainment value!
Pages: 1 ... 3 4 [5] 6 7
« previous next »