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Author Topic: Reporter  (Read 4285 times)

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SIGINT1

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Reporter
« on: November 12, 2009, 08:43:48 AM »
When trying to send out reports it says messege sent with sucess then immediately changes to messege sending failed check background software - I have checked firewall and made sure ANRB has access - I also disabled firewall/antivirus and tried it - it still did the same thing - thought it might have something to do with 3.08 but I switched back to 3.07 and it didn't help. Any suggestions??

tarbat

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Re: Reporter
« Reply #1 on: November 12, 2009, 08:48:13 AM »
Yes, I see exactly the same error.   Might suggest that this is a problem with the Airnav email server.

MikeC

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Re: Reporter
« Reply #2 on: November 12, 2009, 10:43:58 AM »
I've just generated a Report for Today's Entries, entered a valid recipient email address, hit Send Now and nothing happens?  The report just sits there but I get a Message Sending Failed notification on the status bar?

I can't see anywhere in the Manual about setting Reporter to work with my email client, but I may have missed it.  How might the AirNav email server get involved?

Firewall checked an ANRB has full permissions.

Fenris

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Re: Reporter
« Reply #3 on: November 12, 2009, 10:57:00 AM »
Rather than provide for sending email via your own or your ISP's mail server, the email goes out via Airnav's server.

I hope this becomes configurable, but it won't be in 3.0x I think.

AirNav Support

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Re: Reporter
« Reply #4 on: November 12, 2009, 11:40:46 AM »
This has been discussed in an earlier thread about the network.

Lots of ISPs block smtp mail, and customers asked for a way around.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Canonjohns40D

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Re: Reporter
« Reply #5 on: November 12, 2009, 03:40:42 PM »
Hi this has been happening to me also for the past two evenings. My settings are ok with the firewall so not sure what was happeing.

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

SIGINT1

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Re: Reporter
« Reply #6 on: November 12, 2009, 07:35:36 PM »
Hi this has been happening to me also for the past two evenings. My settings are ok with the firewall so not sure what was happeing.

John

Same here - just started doing it all of a sudden - I haven't changed ISP's or anything - always worked before - I double checked the 2 groups I post to and also tried to send to my personal email - the messages are definitely not going out - guess will see what happens !

boomer57

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Re: Reporter
« Reply #7 on: November 12, 2009, 07:58:55 PM »
and here also the same problem, it always worked before.

Eric

airfire

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Re: Reporter
« Reply #8 on: November 12, 2009, 09:20:22 PM »
Problem here as well. I tried everything including turning off all firewall/anti virus (briefly) to correct. Alerts via email are also impacted.