Problems with Log report by email

[Glimmstengel]

Good morning,

since a few weeks I only get a few registrations when I get automatic reports or when I send the reports manually. I have logged about 6000 Frames and I only get an email with about 50-100 flights.

(I use Windows 8, 64-Bit)

Any ideas???

[neroon79]

Which Radarbox Software Version?

[Runway 31]

Are they going to a yahoo group.  If so it is a problem with them.

Alan

[Glimmstengel]

I use the newest Version 5......71

They are sent to  my email  [email protected]

I tried to send it to my other email [email protected] but still the same Problem....

[neroon79]

Du you use sending via ANRB server or do you use the option to send the mail by your own mail account?

Ingo

[Glimmstengel]

How can I decide which server I send???

I just go to MyLog, then create the Log an then I press "Send now"
It worked all the time but since a few weeks it didnt

Also I have a Laptop with Windows 7. I tried it there and the same Problem.....

[neroon79]

Under File-->Preferences you have the choice to send the report through Airnav Systems Server or by sending through custom servers.

@Alan Just in case I tested sending my reports through airnav systems servers. Result 5277 flights long log sent successful.

[Glimmstengel]

Ok!. I did never Change any Settings there. I Alays used thje Airnav Server.
I will post what I received just a few minutes ago and I also got the message Report sent with success...

[Glimmstengel]

Here is the example (It stops at 9V-)

[Runway 31]

Christian,

All the automatic reports including my own sent to mode_s arrived overnight with no problems.

Could the problem be with your ISP or mailer as some such as yahoogroups truncate reports to a given size about the size of yours, and don't allow any larger.

Could you try as Ingo suggest changing your option in File/Preferences/Email settings and change to Send email using custom server and adding the info in the required boxes then send yourself a reportl to see how it looks.

On a positive note I was able to add the details of a good number of your unknowns into the database.

Alan

[neroon79]

@ Alan: ISP checked with my mail address added to his mail sending list. I get the capped Log too.

By the way I do have very often an error "SQLite Error 11 - database disk image is malformed." when opening my Log.... (But the Problem with the emails are if there is this error or not...)

@ Glimmstengel: Have you used a full install as you have switched to V5.00.71 or have you used the small update files? If the last is the case it might be neccessary to completely uninstall your current V5 install and use a full V5 install instead. Don't forget to make back-up copies of your .db files.

Maybe you should copy your MyLog.db into another folder or renmae ist to .db.old and start with a new, empty one, to see if the probelm is caused by a corrupted db file.

But as first try you can procede as Alan said: switch to sending through one of your own mail addresses.

Ingo

[Runway 31]

"SQLite Error 11 - database disk image is malformed is usually a sign of a corrupt Navdata and if you receive this you should download and install a new one.

Alan

[neroon79]

Alan, do know what is stated, if the mylog.db is damaged/corrupted?

Ingo

[Runway 31]

No idea, just know from experience that one is usually the Navdata.

Alan

[Glimmstengel]

I unistalled the Radarbox just a few weeks ago and installed it again (I thought this could solve the Problem... but it didnt). Anyway I just uninstalled it again and installed it again and ==> the same cut LOG :-(((((

I think the file "MyLog" could be damaged might be possible. (As the same Problem is on my Laptop and I copy the file whenever I use the other Computer...) I have years of flights on my file so I don't want to lose it. Any ideas how to repair this file????

Anyway I tried to send e-mails from other Servers, but I don`t know the right settings for that (It didn`t work)