AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Glimmstengel on May 10, 2014, 07:40:19 AM

Title: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 07:40:19 AM: Good morning,

since a few weeks I only get a few registrations when I get automatic reports or when I send the reports manually. I have logged about 6000 Frames and I only get an email with about 50-100 flights.

(I use Windows 8, 64-Bit)

Any ideas???
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 07:48:28 AM: Which Radarbox Software Version?
Title: Re: Problems with Log report by email
Post by: Runway 31 on May 10, 2014, 07:50:51 AM: Are they going to a yahoo group. If so it is a problem with them.

Alan
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 07:56:05 AM: I use the newest Version 5......71

They are sent to my email [email protected]

I tried to send it to my other email [email protected] but still the same Problem....
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 07:59:04 AM: Du you use sending via ANRB server or do you use the option to send the mail by your own mail account?

Ingo
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 08:02:41 AM: How can I decide which server I send???

I just go to MyLog, then create the Log an then I press "Send now"
It worked all the time but since a few weeks it didnt

Also I have a Laptop with Windows 7. I tried it there and the same Problem.....
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 08:08:38 AM: Under File-->Preferences you have the choice to send the report through Airnav Systems Server or by sending through custom servers.

@Alan Just in case I tested sending my reports through airnav systems servers. Result 5277 flights long log sent successful.
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 08:13:42 AM: Ok!. I did never Change any Settings there. I Alays used thje Airnav Server.
I will post what I received just a few minutes ago and I also got the message Report sent with success...
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 08:16:38 AM: Here is the example (It stops at 9V-)
Title: Re: Problems with Log report by email
Post by: Runway 31 on May 10, 2014, 01:05:04 PM: Christian,

All the automatic reports including my own sent to mode_s arrived overnight with no problems.

Could the problem be with your ISP or mailer as some such as yahoogroups truncate reports to a given size about the size of yours, and don't allow any larger.

Could you try as Ingo suggest changing your option in File/Preferences/Email settings and change to Send email using custom server and adding the info in the required boxes then send yourself a reportl to see how it looks.

On a positive note I was able to add the details of a good number of your unknowns into the database.

Alan
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 03:22:05 PM: @ Alan: ISP checked with my mail address added to his mail sending list. I get the capped Log too.

Quote from: Glimmstengel via PM
By the way I do have very often an error "SQLite Error 11 - database disk image is malformed." when opening my Log.... (But the Problem with the emails are if there is this error or not...)

@ Glimmstengel: Have you used a full install as you have switched to V5.00.71 or have you used the small update files? If the last is the case it might be neccessary to completely uninstall your current V5 install and use a full V5 install instead. Don't forget to make back-up copies of your .db files.

Maybe you should copy your MyLog.db into another folder or renmae ist to .db.old and start with a new, empty one, to see if the probelm is caused by a corrupted db file.

But as first try you can procede as Alan said: switch to sending through one of your own mail addresses.

Ingo
Title: Re: Problems with Log report by email
Post by: Runway 31 on May 10, 2014, 03:26:59 PM: "SQLite Error 11 - database disk image is malformed is usually a sign of a corrupt Navdata and if you receive this you should download and install a new one.

Alan
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 03:39:48 PM: Alan, do know what is stated, if the mylog.db is damaged/corrupted?

Ingo
Title: Re: Problems with Log report by email
Post by: Runway 31 on May 10, 2014, 03:58:30 PM: No idea, just know from experience that one is usually the Navdata.

Alan
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 04:04:24 PM: I unistalled the Radarbox just a few weeks ago and installed it again (I thought this could solve the Problem... but it didnt). Anyway I just uninstalled it again and installed it again and ==> the same cut LOG :-(((((

I think the file "MyLog" could be damaged might be possible. (As the same Problem is on my Laptop and I copy the file whenever I use the other Computer...) I have years of flights on my file so I don't want to lose it. Any ideas how to repair this file????

Anyway I tried to send e-mails from other Servers, but I don`t know the right settings for that (It didn`t work)
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 04:11:38 PM: What mail programm are you using? You can find the correct settings there. If you need assistance we may go to mail or PM and switch to german language.

How large is your MyLog.db file? If it is as large as mine (200MB+) you may have no chance to repair it. With smaller file you can try "decompiling" and "compiling" it again by using a tool presented in this forum.

Ingo
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 04:46:56 PM: I just tried it with a complete empty "MyLog" and just had 126 flights logged ==> I sent this to my E-Mail and received just 14 !!!! flights, so MyLOG is not broken.......

Ingo, if you could help me with the settings in German I would be very happy... I sent you a PM..
Title: Re: Problems with Log report by email
Post by: Runway 31 on May 10, 2014, 05:13:30 PM: I don't think their is a problem with your my log Christian. Hopefully conversing in your mother tongue with Ingo will solve the problem.

Alan
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 05:21:19 PM: Glimmstengel: I sent you a mail to your freenet.de address. Any success so far?

Ingo
Title: Re: Problems with Log report by email
Post by: Glimmstengel on May 10, 2014, 05:21:33 PM: Problem solved !!!!

When I use my e-Mail Provider with the correct settings it works!!!

Thank you all,

Christian
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 05:33:27 PM: Very Good!

Then I'll delete my Test mail now!

Ingo
Title: Re: Problems with Log report by email
Post by: Runway 31 on May 10, 2014, 05:34:32 PM: Thanks Ingo

Alan
Title: Re: Problems with Log report by email
Post by: neroon79 on May 10, 2014, 05:39:38 PM: It was a great thing to bring the custom mail server option. No missing Logs or Alerts since I switched to custom Mail.

Ingo