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Author Topic: How do I retrieve my password  (Read 4869 times)

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ukpbz

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How do I retrieve my password
« on: July 23, 2009, 03:08:29 PM »
Hi All,

I have re-installed on new box and can't remember password. I sent email yesterday to support@ but heard nothing :-(

Is there an easier way to retrieve it?

Thanks
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RodBearden

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Re: How do I retrieve my password
« Reply #1 on: July 23, 2009, 03:10:23 PM »
If passwords were easy they would be pointless!

Support are usually pretty good - have you checked your spam folder?

Rod
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Rod

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Re: How do I retrieve my password
« Reply #2 on: July 23, 2009, 03:12:46 PM »
Quote from: ukpbz on July 23, 2009, 03:08:29 PM
Hi All,

I have re-installed on new box and can't remember password. I sent email yesterday to support@ but heard nothing :-(

Is there an easier way to retrieve it?

Thanks

Is it not on the label on the CD cover?
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ukpbz

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Re: How do I retrieve my password
« Reply #3 on: July 23, 2009, 03:22:20 PM »
Hi

No its not on CD cover ( Maybe I changed CD cover )

Thanks anyway though...

FYI yes I checked Spam :-( no joy
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Allocator

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Re: How do I retrieve my password
« Reply #4 on: July 23, 2009, 03:37:11 PM »
Quote from: ukpbz on July 23, 2009, 03:22:20 PM
Hi

No its not on CD cover ( Maybe I changed CD cover )

Thanks anyway though...

FYI yes I checked Spam :-( no joy

This is where my password and user name is.

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ukpbz

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Re: How do I retrieve my password
« Reply #5 on: July 23, 2009, 03:44:55 PM »
No sorry, must have wrong case ( or its an old copy )

Thanks anyway
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AirNav Support

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Re: How do I retrieve my password
« Reply #6 on: July 23, 2009, 04:36:43 PM »
If you send us your RB serial we can give you the password.

Just did a quick search of email ukpbz but couldn't find any tickets in the system with it unless you send the support ticket from another email.
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ukpbz

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Re: How do I retrieve my password
« Reply #7 on: July 23, 2009, 04:52:16 PM »
As usual. The support guys sorted me

Thanks
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