AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: ukpbz on July 23, 2009, 03:08:29 PM

Title: How do I retrieve my password
Post by: ukpbz on July 23, 2009, 03:08:29 PM
Hi All,

I have re-installed on new box and can't remember password. I sent email yesterday to support@ but heard nothing :-(

Is there an easier way to retrieve it?

Thanks
Title: Re: How do I retrieve my password
Post by: RodBearden on July 23, 2009, 03:10:23 PM
If passwords were easy they would be pointless!

Support are usually pretty good - have you checked your spam folder?

Rod
Title: Re: How do I retrieve my password
Post by: Allocator on July 23, 2009, 03:12:46 PM
Hi All,

I have re-installed on new box and can't remember password. I sent email yesterday to support@ but heard nothing :-(

Is there an easier way to retrieve it?

Thanks

Is it not on the label on the CD cover?
Title: Re: How do I retrieve my password
Post by: ukpbz on July 23, 2009, 03:22:20 PM
Hi

No its not on CD cover ( Maybe I changed CD cover )

Thanks anyway though...

FYI yes I checked Spam :-( no joy
Title: Re: How do I retrieve my password
Post by: Allocator on July 23, 2009, 03:37:11 PM
Hi

No its not on CD cover ( Maybe I changed CD cover )

Thanks anyway though...

FYI yes I checked Spam :-( no joy

This is where my password and user name is.

(http://farm3.static.flickr.com/2125/2425582010_6c8394a694.jpg)
Title: Re: How do I retrieve my password
Post by: ukpbz on July 23, 2009, 03:44:55 PM
No sorry, must have wrong case ( or its an old copy )

Thanks anyway
Title: Re: How do I retrieve my password
Post by: AirNav Support on July 23, 2009, 04:36:43 PM
If you send us your RB serial we can give you the password.

Just did a quick search of email ukpbz but couldn't find any tickets in the system with it unless you send the support ticket from another email.
Title: Re: How do I retrieve my password
Post by: ukpbz on July 23, 2009, 04:52:16 PM
As usual. The support guys sorted me

Thanks