Alerts with ARNB 2009

[GreekSpy2001]

Hi

What triggers the Alerts on the software. I have set up an alert for a series of Hex codes with wild cards eg 43C* AE* AD* etc

However I have noticed that approx 30% of the time the alert does not appear when the criteria matches.  Most recently I picked up hec code 43C206 but I got no alert notification.

Thanks

Graham

[AirNav Support]

When you mean picked up? Was it showing in MyFlights or in the Network flights.

The alerts should work fine.

[GreekSpy2001]

They are all showing in my flights, hence I know it did not alert.  I am not using network flights. 

graham

[RodBearden]

Hi GreekSpy2001

Have you made sure that there is a tick beside each heading of the category you want on the Alerts page?

Rod

[GreekSpy2001]

Yep.  The alerts are working but not on every single occasion. Thats the problem

graham

[Allocator]

Are you using the latest version of the RadarBox software - RadarBox 2009?

Also, if you set the alert criteria when those aircraft are already in the list, you won't get an alarm.  For example, no alerts set but 43C123 is in the list.  You set the alarm and nothing will happen.  However, when 43C124 appears, the alarm will sound.  Also, the next time you pick up 43C123 you will get an alert.

In my experience, the alert function works 100% and I use it a lot.

Make sure you don't have any "blank" characters after the entries in the alert setup lists.

[GreekSpy2001]

Hi

I am using radarbox 2009. Help about says Software version ANRB20 Dated  2008/08/19. Firmware version 1.01.2

The Alert function is working for some, eg 43C* alerts when I get 43C123.  But it doesn't when I get eg 43C321.  So the setup in the ALert section must be correct to get regular alerts.  The question is why not every time.  I have just checked that there are no spaces and can confirm that is the case.

Graham

[Allocator]

Most odd, don't really know what to suggest here.  I follow the 43C* traffic and I've never had a failure to alert.

When you check the record of alerts on the Alert tab, does this show the aircraft correctly?  Is it only the audio alert and/or alert pop-up you are using, or are you using the email alert function?

[GreekSpy2001]

Not sure what you mean here.  If I click on the entries in the Alert log it highlights the hex code entry but thats all.  I have both sound and message notification ticked.

In the pat 30mins they has been both a RAF L1011 and AAC Apache both in MyFlights but nothing was shown on the alerts.


Graham

[viking9]

Graham,

I think Allocator is asking you if you tick the 'Show a notification message' box does the pop-up message show the correct aircraft particulars?

Tom

[GreekSpy2001]

OK. Yep this is ticked.  When the alert happens I notification I do most of the correct info.  Sometimes not all the fields are filled. 

Graham

[viking9]

Graham,

It often happens that aircraft which trigger an alert timeout before you look at MyFlights so do not appear there. Have a look in MyLog using the ModeS filter. Also be sure to select 'Today' in the Quick Set window.

Tom

[GreekSpy2001]

No its the other way around.  They are in Myflights but the alert trigger hasn't happened.

Graham

[GreekSpy2001]

for example C17 ZZ172 hex 43C172 is in MyFlights right now but no alert.  However just had an alert for Gazelle ZB673 Hex 43C089.  Both are in MyFlights listing together .

Graham

[viking9]

Graham,

That seems very odd. I'm going to monitor 43C1* flights to see if I have the same discrepancy.

Tom