AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: GreekSpy2001 on November 18, 2008, 01:33:35 PM
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Hi
What triggers the Alerts on the software. I have set up an alert for a series of Hex codes with wild cards eg 43C* AE* AD* etc
However I have noticed that approx 30% of the time the alert does not appear when the criteria matches. Most recently I picked up hec code 43C206 but I got no alert notification.
Thanks
Graham
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When you mean picked up? Was it showing in MyFlights or in the Network flights.
The alerts should work fine.
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They are all showing in my flights, hence I know it did not alert. I am not using network flights.
graham
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Hi GreekSpy2001
Have you made sure that there is a tick beside each heading of the category you want on the Alerts page?
Rod
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Yep. The alerts are working but not on every single occasion. Thats the problem
graham
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Are you using the latest version of the RadarBox software - RadarBox 2009?
Also, if you set the alert criteria when those aircraft are already in the list, you won't get an alarm. For example, no alerts set but 43C123 is in the list. You set the alarm and nothing will happen. However, when 43C124 appears, the alarm will sound. Also, the next time you pick up 43C123 you will get an alert.
In my experience, the alert function works 100% and I use it a lot.
Make sure you don't have any "blank" characters after the entries in the alert setup lists.
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Hi
I am using radarbox 2009. Help about says Software version ANRB20 Dated 2008/08/19. Firmware version 1.01.2
The Alert function is working for some, eg 43C* alerts when I get 43C123. But it doesn't when I get eg 43C321. So the setup in the ALert section must be correct to get regular alerts. The question is why not every time. I have just checked that there are no spaces and can confirm that is the case.
Graham
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Most odd, don't really know what to suggest here. I follow the 43C* traffic and I've never had a failure to alert.
When you check the record of alerts on the Alert tab, does this show the aircraft correctly? Is it only the audio alert and/or alert pop-up you are using, or are you using the email alert function?
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Not sure what you mean here. If I click on the entries in the Alert log it highlights the hex code entry but thats all. I have both sound and message notification ticked.
In the pat 30mins they has been both a RAF L1011 and AAC Apache both in MyFlights but nothing was shown on the alerts.
Graham
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Graham,
I think Allocator is asking you if you tick the 'Show a notification message' box does the pop-up message show the correct aircraft particulars?
Tom
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OK. Yep this is ticked. When the alert happens I notification I do most of the correct info. Sometimes not all the fields are filled.
Graham
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Graham,
It often happens that aircraft which trigger an alert timeout before you look at MyFlights so do not appear there. Have a look in MyLog using the ModeS filter. Also be sure to select 'Today' in the Quick Set window.
Tom
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No its the other way around. They are in Myflights but the alert trigger hasn't happened.
Graham
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for example C17 ZZ172 hex 43C172 is in MyFlights right now but no alert. However just had an alert for Gazelle ZB673 Hex 43C089. Both are in MyFlights listing together .
Graham
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Graham,
That seems very odd. I'm going to monitor 43C1* flights to see if I have the same discrepancy.
Tom
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Graham,
I've got 43C172 in my alert box for this morning, so no problem there.
Tom
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Ok I actually cleared the alert log within the Alert tab. only subjective so far but things seemed to have improved. Will monitor further.
Graham
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Why is it that when I get an Alert sound for my chosen aircraft in "My Flights", it shows up twice in the "Alert Log" section. For example, UK Airforce Reg ZF573 shows up in the alert log as a double entry rather than a single entry line. This happens with any of my chosen aircraft when I am alerted.
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Why is it that when I get an Alert sound for my chosen aircraft in "My Flights", it shows up twice in the "Alert Log" section. For example, UK Airforce Reg ZF573 shows up in the alert log as a double entry rather than a single entry line. This happens with any of my chosen aircraft when I am alerted.
That might because you have 43C* in the mode S alert box and ZF573 in the Reg box - or BN2T in the type alert box?
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This is how I have my alerts set up at the moment. No duplicate alarms in the alerts log.
(http://farm4.static.flickr.com/3006/3046699616_58c6a78c64.jpg)
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I only have three aircraft registration numbers typed into the "Reg" box and that is checked. I don't have anything at all typed in the "Mode S" alert box and it is unchecked so I don't know why I'm getting these double entry lines for an aircraft when I receive the one single alert.
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Why not try putting the Mode S codes in the Mode S box instead of using the registrations and see what happens.
What are the 3 registrations you have in the alerts?
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The three registration numbers are...ZE701, ZF573 and ZD704. These three aircraft regularly fly over my house into RAF Northolt. Perhaps I'm not doing it right.
I'll do what you suggest and try the Mode S entries and see how I get on.
Thanks.
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OK, I've taken 43C* out of my Mode S alerts and put your 3 registrations in my Registration Alert box and I'll see what happens.
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Allocator....
thanks very much for your help on this one.
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Still watching the alerts - typically, these aeroplanes don't seem to be flying at the moment!
I tend to have my aircraft lists sorted by Mode S so all the 43C's are grouped together to make them easier to see - as are the other groups of interest like USAF.
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I also get the occasional "double" alert. I'd always put this down to an aircraft just entering my range, then just leaving my range, before entering it again.
To be honest, I now make much more use of the Fleet Watch feature to keep an eye on my "interesting" aircraft, these being - G-SAR*, G-CG*, G-CROY, G-VLCN, G-FR*, G-SAS*, X*, Z*
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From Airnav...We haven't had any other issues regarding that and we can't recreate it so we assume that is the case.
A few minutes ago, I received yet another double entry alert in the log.
Received Registration: ZF573
Received Registration: ZF573
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I assume the aircraft that you are seeing double in the alerts are only Mode-S?
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Sorry Airnav, I'm not sure what your posting is asking. I have nothing checked in Mode S and I only have three Registration numbers typed into the Registartion Box. After all, I assume I have the choice of doing either?
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Do those specfic aircraft which are appearing double have ADS-B (are they shown on the map) or do they only appear in the list only (i.e Mode-S enabled only)
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Airnav....
They do not show on the map, only in the list of "My Flights" so yes, Mode S only.
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I assume the aircraft that you are seeing double in the alerts are only Mode-S?
Yes, mine are ModeS only, non-positional non-ADS/B aircraft that give double alerts. So, maybe a bug in the handling of alerts for non-ADS/B aircraft?
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I just don't get this happening, even though I've got alerts set up for US and Brit Mil aircraft that don't give their positions.
Here are a few alerts from this evening - no duplicates here.
(http://farm4.static.flickr.com/3175/3051234222_f15a449b4f.jpg)
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Allocator....
Fact is, it's happening for at least two of us and maybe others too. I am getting this double entry every time. I am doing nothing wrong in the set-up of my three alerts with regard to simply entering the registration numbers.
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Maybe it's only on non-ADS/B Registrations that these duplicate alerts occur. This is my alert setup, and I appear to get duplicates. To be honest, I personally don't find it a problem, and would make it a low-priority bug, but it does appear to happen.
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I'm not disputing that it's happening to you Tailwinds, it just isn't happening to me so I can't offer any solutions. I fault find by making an error happen, then I work backwards to see why it's happening. Users find bugs that I've never noticed, but by following their actions I can reproduce them and suggest a fix. With this one, I can't get it to happen, although I feel that there might be a blank entry in one of the boxes, or the same aircraft being alerted twice because there is something common in 2 boxes maybe. I'm just fresh out of ideas at the moment, but there must be a cause that we haven't spotted yet.
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Tarbat, are you getting an alert on range and one of the other factors. Is a non ADS-B track showing as zero range I wonder?
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That's a possibility. I'll turn the range alert off and see what happens.
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Allocator....
thanks for your reply. I do appreciate your help with this glitch and that you have tried to replicate what's happening. I have to echo tarbat's words by agreeing that it really isn't that important. It's not a problem for me either. I just wanted to know why it was happening. As tarbat says, maybe it's only on non ADS/B Registrations that this is occurring. But then again, it's not happening to you so it's puzzling.
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Tarbat, are you getting an alert on range and one of the other factors. Is a non ADS-B track showing as zero range I wonder?
Okay, first alert of the day, and it's a double alert, even with range turned off. So, that's not the solution.
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I requested an alert today for registration only of D-AHIL and guess what?
I received a double alert, not that it matters providing I get some sort of alert.
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OK chaps, I've got it now. It seems to only be happening with Registration alerts. I put G-B* into the Registration box and immediately got a triple alert, so it is definitely a bug by the looks of it.
I'm almost certain that this isn't an issue with the Mode S and Squawk alerts and I don't know about Flight ID, but I don't think that they give a multiple alert.
So, over to Support. Please add Registration multiple alerts to you next bug fix please.
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We will take a look.
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Good old Allocator always on the ball :-)
Many thanks
Kevin
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Hi,
I have quite a few regs in my alerts field, and being a newbie have spent most of the day in front of the software - so far three of my alert aircraft have cropped up. Two set of the alerts, but one didnt (9H-AEQ) no idea why not??
Are others finding the alert system to be 100percent??
Gulfstream
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If the aircraft is already showing when you set the alert, you will not get an alert. however, you will get an alert when that aircraft appears the next time.
Yes, I'm very happy with the alert function and as far as I'm aware, I'm getting a 100% alert rate.
Were your aircraft live or Network aircraft? If they were Network, did you have the "Network" box ticked on the Alert setup tab?
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Hi,
Typed the list out yesterday morning, closed down the software and restarted to be certain it had saved my efforts (every a/c I need that is a LHR regular).
9H-AEQ came in on last nights Malta flight at about 1940hrs, and didnt set off an alert.
Not a network flight, and I watched it pop up in my list as it crossed the English channel
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Have you checked the alert logs? Sometimes the popup or email (spam checker) gets blocked or missed.
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I can confirm with my alert problem. the ones that do not appear are also not in the log. So its not just an alert pop problem. I have taken to deleting the Alert log which helps but doesn't eradicate this problem
Also confirming others certain aircraft do give double alerts. SX-DVO alert is one such alert.
Could it be the wildcard that is causing the problem? All my problems seem to be with alerts based on a wildcard.
Graham
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Could it be the wildcard that is causing the problem? All my problems seem to be with alerts based on a wildcard.
I get double entries when just using the registration numbers. Nothing typed in the Mode S section so it's not restricted to using the wildcard.
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Hi,
I can confirm nothing was in the alert file either.
Got a couple this morning that worked - and each of those produced two emails not one
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Hi
Just watched another one in my list spring up on the map, and in the list but not trigger off an alert (OY-KBR).
I have had quite a few today that have alerted.
In conclusion in would seem to me that the Alert function is good,, but certainly not 100percent
Gulfstream
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That may make life hard for us, if you can help in trying to find a specfic condition where it might ignore an alert we can try and rectify it.
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Only thing I can see in common with the ones which I have noticed on screen which have failed to alert is that they are XX- rather than X- (ie two characters then the dash)
Could be something, could be nothing.
I noticed a 9H last night and an OY tonight.
Having said that, I did get an alert off VT-JEJ an hour or so ago
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Are you sure that you don't have any blank spaces after the registrations? I'm testing this now with 9H-AEG
A space after the registration means I don't get an alert, delete the space and it works a treat. Also confirm that you only have one registration per line?
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No spaces, and only one per line confirmed
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Good luck trouble shooting this one.... OY-KBR just hacked out of Heathrow after his night stop, and you guessed it tripped off an alert on my system!
So, he came in with nothing but set one off on the way out.
Needless to say I changed nothing in my alert list between the two flights
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Further to the double alerts problem. I have noticed it occurs on an alert from a registration and not a hex code. The double entry occurd both in the log and with the pop updisplay and sound.
Graham
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OK chaps, I've got it now. It seems to only be happening with Registration alerts. I put G-B* into the Registration box and immediately got a triple alert, so it is definitely a bug by the looks of it.
I'm almost certain that this isn't an issue with the Mode S and Squawk alerts and I don't know about Flight ID, but I don't think that they give a multiple alert.
So, over to Support. Please add Registration multiple alerts to you next bug fix please.
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Can anyone help I have not had any Alerts at all today yet the AirNav box says that it is sendiing them but they are not arriving in my In box
Brian
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Brian,
As a test, go to Reporter and enter the same email address you have put in for Alerts. Generate a report and click the "Send Now" button. Does your report get sent and received correctly?
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Hi Allocator
yes i have tryed that with no luck
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OK, I've got 3 suggestions - either you have a Firewall that is stopping RB sending the email, or your mail server doesn't like the email coming from the AirNav server (I think that's how it works?) or your email spam filter is blocking the incoming emails.
Can you get Network traffic OK?
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yes I can get the network
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Mine isnt emailing them out at the moment either.... I have changed the send to email address to one with no Spam filtering, and still not coming through.
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R well at least I know its not just me now LOL
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Hi,
I believe there to be an issue with the server sending the messages.
I switched off my firewall altogether, and asked it to send to a completely unspam protected email address.
The status bar at the bottom of the screen states that emails are being sent.... but I dont think that is the case.
It was working (after a fashion - see my earlier comments) up until yesterday morning
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We will check to see whats happening. Can anyone else confirm they have the same issue (i.e it has worked earlier this week and not today) ?
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it is still showing that e-mail is being sent also the daily reports are not arriving
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Ditto
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yep same apllies to me also
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Email issue should be corrected now.
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Thankyou
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Hi, I'm new RB so please bear with me! I've added F-* in my alerts and recently got an Alert like this;
Flt ID AFD438
Reg F-GSPY
A/c 772
Route BLANK
Alt 31975
Speed BLANK
Hdg BLANK
Can anyone advise why the BLANKS were blank?
Many thanks, Paul
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The alert fires as soon as it gets any message for that specfic alert. The aircraft you have been alerted for has only just come in your range and you have only received a certain type of message.
The messages sent from aircraft have different details hence all the details don't appear instanly as soon as it comes in range.
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Route is probably BLANK because the Flight ID AFD438 is not found on the route lookup services - so was probably input incorrectly by the flight crew. This is an Air France aircraft, so maybe they should have entered AFR438, which is LFPG-MMMX !!
You can manually check for a route at http://www.flightroutelookup.com/FlightRoute/FlightLookup.wso?op=FlightLookup
Speed and Heading BLANK, possibly because the aircraft wasn't transmitting that information when the aircraft was first detected for the alert.
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Thanks Chris and AirNav. In fact it was my typo on AFD/AFR! Perhaps I'd have made a pilot after all. Thanks again.
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Speed and Heading BLANK, possibly because the aircraft wasn't transmitting that information when the aircraft was first detected for the alert.
Speed (specifically groundspeed) and "Heading" (actually track) won't appear for AFR B772s because they don't transmit that information.
Ironically, AFR 772s do actually transmit heading (as opposed to track) and airspeed (as opposed to groundspeed), but only the latter is currently displayed by RadarBox and neither gets included in alert messages AFAIK.
See http://www.airnavsystems.com/forum/index.php?topic=1716.0 for a longer discussion on this; I understand that the next version of RadarBox will display the missing parameters - perhaps there is a case for including them in the alert message, too?
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Hi, just had a few hours on RB and I have a strange issue. I spent hours listing registrations into the Alerts, but for some bizarre reason some trigger an alert - beep but others do not yet their reg's are in same format G-EUUX did not trigger but G-EUUV did within an hour of each other. I wont blame the RB because I'm still finding my way around the system, but I'm rather perplexed as to the reasons for this. There are no gaps ans the alert is just for registrations for BA flights!
Any thoughts?
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The alert system doesnt work.
Some times a registration will do what it is supposed to and trigger and alert, and sometimes the very same registration will not (I get alerts when things come into LHR and not when they go back out for example).
I would say the system is no more than 30percent efficient
Shame because it was one of the main 'draws' for me (although over all I am very happy with RB inspite of this issue)
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The alert system doesnt work.
A rather sweeping statement to make. I can't say I've ever noticed alerts not working, but I've only got a few setup. The only fault I've seen with alerts is the double alerts on non-ADS/B registrations. All I can suggest is that you make sure you've not got extra spaces, returns, etc. in the alert fields, that has been know to cause problems in the past.
Tramline, note that you can use wildcards in alerts, so G-EU* might be a better registration to use. How many registrations do you have listed in your alerts - maybe Radarbox can't cope with a large number of registrations?
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Not a sweeping statement, but a reflection of fact.
If it works, how come I see registrations in my alert list plot across my screen on a daily basis with out tripping an alert??
If it works, how come I get alerts off registrations on my list either on the way in or out of Heathrow (but not on both occasions) at least three or four times a week??
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Oh and by the way,,, there is nothing wrong with the way I have the registrations loaded into the alert list (I am capable of typing in 20 or 30 registrations into a computer without splattering them with random spaces, or characters)
However just to prove the point,, I have had alerts off certain items in my list in the past... and then I have seen the same a/c on my screen (or known for a fact that it has been in and out of LHR or LGW - both of which I cover) and NOT had alerts off it on a different day
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Okay, I was only trying to help!! Others have had problems in the past with spaces and returns in the list. Sorry, I can't help any further - maybe someone else can help diagnose the problem with you. Are these local hardware or network flights?
For me at least, alerts work 100%.
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Hi,
Sorry.. didnt want to seem rude, its just that I am 110percent certain that on my system alerts dont work and I (wrongly it seems) assumed that you were jumping to the defense of RB
I am not trying to say that RB isnt a great product, or that it isnt miles ahead of SBS (it is on both counts) just that the alert system has issues.... which is a shame
For the record it is local data that I am expecting to see setting off alerts
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Maybe if you post a screenshot of your alerts setup, we might be able to spot what may be causing the problem. Otherwise, it's really difficult to suggest a solution.
And you won't find me always jumping to the defense of RB - I've posted my fair share of bugs/faults!! But if something works 100% for me, and someone posts that "the alert system doesnt work", then all I'm saying is that there might be a way of getting it to work on your system. Is the problem on your Vista or Mac system? Do you use AVG, and if so, have you set-up exceptions for RB? Are you still having problems with the FIle menu not appearing?
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The alert system doesnt work.
Tramline, note that you can use wildcards in alerts, so G-EU* might be a better registration to use. How many registrations do you have listed in your alerts - maybe Radarbox can't cope with a large number of registrations?
I'll try that Chris, but I cannot fathom why it'll alert on some reg's and not others which are in the same format? Is there a number of reg's limit? It seems to work most of the time.....very strange.
Also, I've noticed that some Airlline wildcards seem 'unreliable'. I've CKS* in my alerts and CKS202 bowled up at FL300 heading towards AMS but no alert inspite of being on My Flights? Also some RYR flights alert, others don't. I'm not complaining, just perplexed as to what I might be doing wrong.
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Tramline, do you have Network flights turned ON? I just wonder whether there's some problem with flights transtioning from network to local hardware that might cause alerts to fail. I rarely have network flights turned on.
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Tramline, do you have Network flights turned ON? I just wonder whether there's some problem with flights transtioning from network to local hardware that might cause alerts to fail. I rarely have network flights turned on.
Hi Chris, thanks for responding. Yes, I do have network flights on, but not set to Alert. I'm going to spend more time tomorrow on this and study what is happening a little closer. Really am enjoying the RB though...great stuff!
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Might be interesting to see if you still get missing alerts with network flights turned off. We already know there's a problem with routes when aircraft transition from network to hardware local, and maybe there's a similar problem with alerts. For example, if you've got network alerts turned off, and the aircraft first appears as a network flight and then transitions to hardware local, maybe it doesn't alert.
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Might be interesting to see if you still get missing alerts with network flights turned off. We already know there's a problem with routes when aircraft transition from network to hardware local, and maybe there's a similar problem with alerts. For example, if you've got network alerts turned off, and the aircraft first appears as a network flight and then transitions to hardware local, maybe it doesn't alert.
I'll check further. Once again, thankyou for your time.
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I must say that I use the Alerts system extensively, particularly to follow military flights. As I tend to be sitting in front of the screen most of the time too, I've never seen the Alerts to fail. The way I use alerts is with plenty of wildcard entries, I don't tend to use the "range from overhead function, but I do use all the others - SSR, Mode S, Registration, Flight ID.
I have the Network traffic turned on most of the time, but not always - and this makes no difference to the alerts.
I'm not sure that I understand what the problem is here, but it's almost certain to be something simple.
Are you hitting the return key after the last entry? I don't do this, I just come out of the entry box after putting in the details.
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The only issue I have with alerts is doubles but I would prefer that to missing something.
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9M-ISJ. To help diagnose the problem maybe you can post what RB has put in the registry for your alerts. They're stored in
HKEY_LOCAL_MACHINE\SOFTWARE\Airnav Systems\ANRB\1\General\memoxtext
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Will do in a moment.... on another box right now.
Really would like to get this working
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Well, I didn't know that!
Just a few alert entries at the moment.
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4X-EKF
4X-EKS
9V-SFP
9H-AEP
9K-AHI
A6-EAH
A6-EBA
A6-EBH
A6-EBT
A6-EBV
A6-EBX
A6-EBZ
A6-ECB
A6-ECD
A6-ERI
A6-EYG
A6-EYH
A6-EYI
A6-EYQ
A7-AAH
A7-ACI
A7-AEJ
A7-AEM
A7-AEO
A7-CJA
AP-BGN
B-2462
B-2475
B-LIB
B-16483
C-FIUJ
C-FIUV
C-FIVQ
C-FIVR
C-FIVS
C-FNND
D-ALCN
D-AISJ
EI-DVH
EI-DVF
ET-ALH
HL7775
HL7603
I-BIKL
HZ-AKP
JA731A
JA782A
JA738J
JA739J
LX-LGL
N76065
N557NW
F-ORMH
F-ORMJ
OE-LDE
OE-LDF
OE-LNT
PH-MJL
PH-BGF
PH-BXY
PH-BXZ
EI-DTX
OY-KBR
OY-KBT
LN-RRB
LN-RRE
LN-RRF
LN-RRG
SP-LDK
SP-LIB
SP-LIE
SP-LIF
TC-JGH
TC-JGO
TC-JGU
TC-JGY
TC-JGZ
TC-JHE
TC-JHF
TC-JHG
TC-JMF
TC-JMG
VP-BUF
VT-VJP
VT-ALD
VT-ALE
VT-ALF
VT-ALO
VT-ALP
VT-JEL
VT-JWP
YR-ASD
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Not sure how to cut and paste the whole file.... but the above is lifted from memo3
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Nothing obviously strange with that list, other than it is very long. Maybe RB has a problem with so many registrations. Were these all typed in manually, or did you paste them into Radarbox?
Anyway, to eliminate other causes, any chance of answering previous questions about other problems you've had - they may be connected to the alerts problem:
1. Is the problem on your Vista or Mac system?
2. Are you still using AVG, and if so, have you set-up exceptions for RB in both the Program Files and the Virtual Store?
3. Are you still having problems with the File menu not appearing?
4. Is RB still shutting itself down totally after 3 or 4 days?
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Hi,
The list was typed in manually.
The machine running RB is a dedicated XP machine - it is used for nothing else.
I do have AVG on it, not sure what you mean by setting exceptions? (I have done so with the firewall)
Yes I am still seeing the file menu not working after about 6 hours of working.
Yes RB does still shut down after a few days (or last night after about 12 hours - first time its done that)
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There's a chance that all these problems are caused by not having AVG exceptions setup. For details on how to set this up, see the FAQ at http://www.airnavsystems.com/forum/index.php?topic=1764
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OK, I have done that... lets see how things go for a while and I will shout back.
Thanks!!
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I still get the menu lockups and have uninstalled AVG so I don't believe they are related issues.
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Menu lock up I can live with, by the time it shows up I have things set how I want them, and all other things I want to do (reorder aircraft list, switch back and forth from local to network ect can be done without it)
Fingers crossed it sorts the Alerts though
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I still get the menu lockups and have uninstalled AVG so I don't believe they are related issues.
Morning Kevin,
I get menu lockups and slow reactions on my Dual Core machine running Vista SP1. The strange thing is that they happen even when both cores are running at low usage. I run PSCS4 and other cpu/memory intensive apps and never have a problem with them.
Tom
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Have to say things seem to have got a bit quicker since I did that in AVG.
I have also had a couple of Alerts this morning, but I havent had time to see if anything else on the list has been in the zone and failed to trip an alert
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Morning Kevin,
I get menu lockups and slow reactions on my Dual Core machine running Vista SP1. The strange thing is that they happen even when both cores are running at low usage. I run PSCS4 and other cpu/memory intensive apps and never have a problem with them.
Tom
Hi Tom
I have tried many different tests to resolve this menu hang issue on three different PC's and not seen a response from Airnav so I assume its a feature of the program.
cheers
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9M-ISJ, yes AVG can really slow Radarbox down, as it virus checks every aircraft photo, etc. Hopefully your alerts will be more reliable, let us know what happens.
Blackthorn, the menus hanging, etc. has been acknowledged by Airnav. It's described in the bug tracking system as - "Some users experience slows down where menus cannot be used. Customers are usually on high end machines using Vista." It's got HIGH severity and URGENT priority, so I think they're taking this problem seriously. I've never had the problem myself, despite running Radarbox for many days at a time.
Note to Airnav - let me know if you'd rather I didn't post what's in the bug tracking system, but I think it's helpful for people to know the problem is being tracked.
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Hi,
To confirm what I have said before on the menus hanging... my machine is pretty low spec (cost under three hundred quid) and runs XP not Vista
Paul
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9M-ISJ, are the menus still hanging, etc. after you applied the AVG exceptions?
With a low-spec machine, it may be advisable to turn off some features, such as the path vector.
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Hi,
Seems to be.... I switched it on at about 0700hrs this morning and they are failing to respond now.
I turned the path vectors off long ago
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Okay, might be worth contacting Airnav support so they're aware it's not just high-spec Vista machines.
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Hi Tarbat
Thanks for clarifying this, I made a few posts about what I had tried and assumed it was just a known issue but was not being investigated. It does appear several users are experiencing this and if I can help further I would be willing to do so.
It does not effect my enjoyment of the radarbox :-)
cheers
Kevin
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It's not just Vista machines, but also XP non-AVG machines as well, as I know to my annoyance.
DC
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Spent several hours on the RB today, monitoring LHR deps and overflying traffic on UL9 LAM/BIG CPT STU. I've been watching the alerts function with some care today and its been about 90% o.k. Again, I'm a new user and I've been very impressed with the RB. The 10% of missed Alerts were totally random. Two A/c departed LHR and I needed both of them. Both were listed under 'Reg' only the first one did not alert - I watched it and waited but nothing! Then next A/c to line up had only climbed 425ft then I got the audible alert! Excellent! But then I searched deeper as to the reason why - same a/c type. same info on display, registrations correctly input ....I'm stumped. Still it's still so much better than I hoped so thanks AirNav.
One more question, with My Flights ...How can I keep the scroll bar at the top so I can click onto a specified flight before it jumps about all over the list?
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One more question, with My Flights ...How can I keep the scroll bar at the top so I can click onto a specified flight before it jumps about all over the list?
Yeah that annoys me too.... you can jump to the top or the bottom of the list by using the buttons at the far left and right of the arrow keys under the list (not sure what they are called).
I would say that with the AVG thing turned off my alerts are up from about 70 percent to 90percent. Good, but not perfect.
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Spent several hours on the RB today, monitoring LHR deps and overflying traffic on UL9 LAM/BIG CPT STU. I've been watching the alerts function with some care today and its been about 90% o.k. Again, I'm a new user and I've been very impressed with the RB. The 10% of missed Alerts were totally random. Two A/c departed LHR and I needed both of them. Both were listed under 'Reg' only the first one did not alert - I watched it and waited but nothing! Then next A/c to line up had only climbed 425ft then I got the audible alert! Excellent! But then I searched deeper as to the reason why - same a/c type. same info on display, registrations correctly input ....I'm stumped. Still it's still so much better than I hoped so thanks AirNav.
One more question, with My Flights ...How can I keep the scroll bar at the top so I can click onto a specified flight before it jumps about all over the list?
OK, try a different approach here. Rather than putting the aircraft registration in the alerts box, put the Mode S code in in the Mode S box. You can find this either by checking the NavData.bd3 file using Database Explorer, by checking in MyLog if you have already received the aircraft, using the Mode S lookup on the GAS website, or by using airframes.org.
Is there any possibility that when you are picking these aircraft up, they are not in the database, so autopopulate is filling in the registration?
The Mode S code will always be seen, even if the rest of the details are missing. Try the suggestion above and see if you get a 100% alert rate. This will help AirNav to find the problem if one does exist.
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Not a bad shout Allocator... I have 30 or 40 to find, but I will spend an hour or so doing them later.
Would you recomend taking the reg records out??
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No. I'd just untick the Registration alert box.
What I think might be happing with the registration alert is:
- The aircraft is picked up by RB, but because it's new RB only sees the Mode S and therefore no alert
- Auto-populate does its stuff and fills in the aircraft reg and other details
- No alert, as the aircraft is already in the list and I think that the alert only occurs when the aircraft is initially picked up. For instance, find an aircraft already in the list, put the details in one of the alert boxes, come out of the alert tab and you won't get an alert unless you stop and restart Hardware processing (or Network processing, depending on where the aircraft is showing).
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Spent several hours on the RB today, monitoring LHR deps and overflying traffic on UL9 LAM/BIG CPT STU. I've been watching the alerts function with some care today and its been about 90% o.k. Again, I'm a new user and I've been very impressed with the RB. The 10% of missed Alerts were totally random. Two A/c departed LHR and I needed both of them. Both were listed under 'Reg' only the first one did not alert - I watched it and waited but nothing! Then next A/c to line up had only climbed 425ft then I got the audible alert! Excellent! But then I searched deeper as to the reason why - same a/c type. same info on display, registrations correctly input ....I'm stumped. Still it's still so much better than I hoped so thanks AirNav.
One more question, with My Flights ...How can I keep the scroll bar at the top so I can click onto a specified flight before it jumps about all over the list?
OK, try a different approach here. Rather than putting the aircraft registration in the alerts box, put the Mode S code in in the Mode S box. You can find this either by checking the NavData.bd3 file using Database Explorer, by checking in MyLog if you have already received the aircraft, using the Mode S lookup on the GAS website, or by using airframes.org.
Is there any possibility that when you are picking these aircraft up, they are not in the database, so autopopulate is filling in the registration?
The Mode S code will always be seen, even if the rest of the details are missing. Try the suggestion above and see if you get a 100% alert rate. This will help AirNav to find the problem if one does exist.
O.K Allocator, thanks for the tip. I'll try this next time I'm using the box.
Cheers...
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Hi,
I am having the same problems.
I have Vista and running ANRB 2009.
The only alerts I get are when I tick the box to alert me to aircraft within so many miles?
I have tried registrations, mode S, flight ID, aircraft. Non of these alert!!!
As I said in a previous posting, I am trying to set up alerts for the A380 Airbus as it comes in range. It alerted last week but not anymore even though I know it pased over.
I have the ANRB on all day.
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This is my Alert Tab. I didn't have A38* in my aircraft alert box, but as I entered it, I got the alert as you can see here:
(http://farm4.static.flickr.com/3288/3124976220_99358f1121.jpg)
Thinks you need to check:
- Have you ticked the Aircraft tick box
- Have you entered A38* wiyhout any extra spaces and without hitting Enter after putting A38* in the box
- Have you ticked Play a sound and have you selected a sound to play by using the Browse box
- Have you ticked the Show a Notification tick box
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Remember that there is another very good way to follow particular aircraft or fleets using Fleet Watch in the SmartView tab:
(http://farm4.static.flickr.com/3195/3124167297_9532970b80_o.jpg)
I am following all British Airways flights (BAW*) and the Emirates A380 aircraft (A6-EDA, A6-EDB, A6-EDC)
I can centre any of the aircraft in the map by double-clicking on the aircraft line in the Fleet Watch list and I can sort the list in any order by clicking on the list titles. Also, by ticking Show Only Fleet Watch Flights on the Map, I can remove all other aircraft from the map.
(http://farm4.static.flickr.com/3125/3124992776_469ee9ff1e.jpg)
There are no alerts with Fleet Watch, but I wait until I get an alert via the normal Alerts function, then switch to Fleet Watch to find the aircraft.
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I've just rehashed my Fleet Watch list to only show what I really want.
BAW 747
BAW 777
SIA A380
Emarates A380
Beluga Transport
(http://farm4.static.flickr.com/3235/3124918303_243e126666.jpg)
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no alerts since yesterday!!!
Is the server down my Box is sending the alerts but not reciving them in my in box !!!
Brian
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Are you talking about email alerts, or sound and visual alerts on your PC?
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E-mail alerts
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Hi,
I am getting alerts..... to be honest I havent had a chance to sit and watch the screen in the past few days (Christmas run up is manic for my company) however my feeling was that I seem to be getting a lot more alerts in the past three or four days.
So much so, that I was wondering if something had been done in the background to fix something!
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E-mail alerts
I've just set RB to send me email alerts and the alert has come through fine - no problem.
Have you updated your firewall lately, might this be stopping RB sending the alerts to email?
(http://farm4.static.flickr.com/3087/3129882059_ca69eeb954_o.jpg)
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Hi Guys,
I too am having the same problem. In the aircraft database section I have annotated each aircraft reg I need with a #. I then have an alert *#. I have the message alert to be shown along with an audible.
It was all working fine, now the message does not appear just the audible sounds. The alert log also shows blank.
Obviously something not quite right.
Cheers/Greg
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How did you modify the database, using DataBase Explorer, or through MyLog?
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Hi Allocator,
A combination of TKSQLite and Access.
Greg
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Which database did you modify, NavData.db3 or MyLog.db3?
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NavData.db3
Thx/Greg
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I know this subject seems to be impossible to resolve. My Alerts are becoming totally random. I do have a large list of a/c that I'm looking out for and these are correctly entered under 'Registration'. Some alert, some don't for the same airline e.g a couple of EI 320's overflew, EI-DVI and DER, both were on my list - DVI 'alerts' but DER passes quietly by? I thought perhaps I'd too many reg's in the system, then i get LN-RRU 'alert' as 'Reg Received' so its not that. Funnily enough I got to the stage with US regs that I just used N* and this appears to work very well. Alerts for me are just so random, its a fantastic principle but it doesn't seem too reliable which is a shame. Allocator had suggested using HEX coded instead of reg's - I would try this but is there a quick reference data index to find all this and has anyone a clever idea ow I can input about 150+ codes quickly - probably not :-(
Grateful for any ideas - again!
P.S I think the RB is excellent - I think its user failure.
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Tramline,
You don't have to put all 150 Mode S codes in at once - you can just do a few at a time :-)
If it is aircraft fleets you are following, can you use wildcards in the Registration alert box like I'm using in my Fleet Watch setup? This list give me all the BAW B747/777 and all the registered A380's and the Beluga fleet.
A6-ED*
F-GST*
9V-SK*
G-CIV*
G-BNL*
G-BYG*
G-VII*
G-ZZZ*
G-YMM*
G-RAES
G-BRZS
VH-OQ*
I don't know if you have used airframes.org, but you can search for operators as well as individual aircraft, so you can have a list of all their aircraft and just click on each one to see the Mode S code. Often tese run in blocks too, so again you might be able to use wildcards.
I think that it's possible that you have so many alerts set, that RB is just being maxed out - maybe you are getting 2 or 3 alerts at the same time?
As I've said before, although it doesn't help you, I use the alerts function extensively and also the Fleet Watch facility (in fact I use this more that the alerts now, as I can double click on the aircraft in the Fleet Watch list and go straight to it) and it works as advertised for me.
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With only 2 squark codes set - 00?? and 7?00
ont the first aircraft of the day seen, I get upto 3 notifications, I think before the squark details are seen.
Thereafter NO alert for aircraft with missing Squawk code.
Notification is local message ONLY.
I don't expect many hits, on local traffic ONLY - NO Network traffic running.
Could this and some of the other problems be in the initialisation code, so that once an Alter has been processed the compare value, or flag is not reinitialised??
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Confirm that you have set the squawk codes as:
00*
7*
You can't use ? as a wildcard and as far as I'm aware, you can't have the wildcard in the middle of the code block, so 00?? and 7?00 will not work.
I've got 5 A380's showing in my Fleet Watch list at the moment :-)
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O.K, it was very strange yesterday. During the server outage with no network aircraft I had a fantastic alert day - I had over 600 alerts, though perhaps there were about '100' double alerts whilst using 'registration' - but it was markedly improved and today with the server back online and having the network aircraft back my alert count dropped to around 150 with only an hour less watching the skies! Strange but thought provoking.....
Today's weather was superb around LHR and I'm really enjoying the RB.
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Is your alerts marked to check network flights as well?
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Is your alerts marked to check network flights as well?
No. I just use 'Alert' for 'My Flights'. What what did notice though was BCY* did not alert whilst 'Network' was up and running but yesterday they were alerting like mad!
Just an observation!
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Maybe if the aircraft first appears in the network list, and you don't have network alerts ticked, then it won't alert when it transitions to your My Flights list.
We've seen that the transition between network and hardware flights is problematic in other areas (eg routes), so it wouldn't be a suprise if alerts had similar problems.
Try testing with network alerts turned on for a while.
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This is how I have my alerts set up at the moment. No duplicate alarms in the alerts log.
(http://farm4.static.flickr.com/3006/3046699616_58c6a78c64.jpg)
Hi all.
Is it possible to save each Alert section? Because if for some reason i get the "not responding screen" which by the way Airnav i still get. I lose the info, so have to redo it each time.
Thanks
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When you exit RB, the alerts are saved.
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Hi Tarbat
Well that's what i thought. But earlier today i got "not responding" i waited & waited & waited. I shut the Airnav ap down hoping the settings would save and then when it eventually loaded again, all settings had gone.
I have noticed this before. When i start the program, i always have to turn off the TRIAL LINE FEATURE. mmm??? Confused.
Tony
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BTW is the network down at the moment? I am not getting any network activity at all.
Thanks
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Hi Tarbat
Well that's what i thought. But earlier today i got "not responding" i waited & waited & waited. I shut the Airnav ap down hoping the settings would save and then when it eventually loaded again, all settings had gone.
If you shut it down forceably then you will abort the very processes it is trying to complete before it exits.
Are you using any programs that reduce the clock speed or similar? It sounds as if RB is being starved of processor cycles or is waiting for a network event or some other thing where the resource it wants is busy.
Which OS are you running?
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Sorry, I never get the "not responding", but doesn't this stop you closing RB down "cleanly"? To get the alerts to save, you've got to close RB down cleanly.
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@Fenris.
Runnin Vista Home on my Laptop. Dual Core with 2GB Mem.
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Maybe your antivirus needs an exception setup for the Airnav folders and Virtual Store. You may have already done that, but it's a common cause of this sort of unresponsive RB problem.
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I think a good sledge hammer would be a good idea :)
I use Norton AV Corporate edition.
Think re the virtual store. Would it be better to re-install ANRB into a different place. I had a similar problem with PlanePlotter.
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@Fenris.
Runnin Vista Home on my Laptop. Dual Core with 2GB Mem.
Which is a very similar setup to my laptop when I boot (spit!) Vista.
I suspect this is AV and the virtual store. I'd suggest installing to C:\Airnav.... and trying again, that's what I did after reading the recommendations from Airnav.
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Agreed. In Vista, it's much better to install anywhere other than in C:Program Files. I install in P:\Airnav Systems, where the P drive is a partition I keep just for installing any programs that update their own files.
Maybe setup a folder called C:\Programs, and install any such programs there.
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from my experience with Alerts it is the wild card entries that are not particlar reliable. Often I don't get alert for 43C* which should alert all UK Mil flights I pick up. However I have aprrox 900 registration alert without wild cards which work.
No scientific eveidence but I think that if I delete the alert log periodically this seems to help with the wild card log alert being shown.
With Backups of the alert lists I have created then in Excel. (exported the Reg's out of my spotting database, created the hex code wild cards list for mil aircraft myself). This is then saved in Excel as a spreadsheet and I use cut and paste to put them into the alert fields in the RB software. So as I see aircraft I delete them out of my excel sheet and do a cut del paste excercise to update the RB software.
HTH
Graham
Ch
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You have 900 entries in the Registration alert box - wow!
43C* in the Mode S alert box works 100% for me.
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I never have problems with wildcards in Alerts. But then I do clear them regularly - immediately if I am at the PC when they occur.
Tom
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Of course, if AN provided a box to alert on Company it would make life a lot simpler.
Tom
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Flight number = BAW* would set an alert for all British Airways flights. Does it solve it?
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Yep 900+ reg alerts. Works very well for a reggie spotter like me. Living in site of the ockham hold for Heathrow I get to see a lot of movements out of there plus loads passing over. So I'm crossing off loads of my needs list :-)
Graham