AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Phone Contact  (Read 3940 times)

0 Members and 1 Guest are viewing this topic.

Captainminibar

  • New Member
  • *
  • Posts: 6
Phone Contact
« on: December 06, 2012, 08:23:38 PM »
Is there a number to call to get directly to a live person.  All messages to the voicemail line go unanswered and the same for the Tech Support web link.

I think I have business for AirNav if I can get questions answered.

Thank you,

CM

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 34074
Re: Phone Contact
« Reply #1 on: December 06, 2012, 08:30:23 PM »
I would suggest you make initial contact via support [email protected]

Alan

Captainminibar

  • New Member
  • *
  • Posts: 6
Re: Phone Contact
« Reply #2 on: December 07, 2012, 08:39:12 PM »
Thank you, Alan.

CM

Captainminibar

  • New Member
  • *
  • Posts: 6
Re: Phone Contact
« Reply #3 on: December 11, 2012, 06:11:33 PM »
OK,

I tried via support to get a return phone call from the home office.  Like every other try - here and numerous phone calls which goes right to voicemail, my request is never addressed and my phone number never gets called from a live human being at AirNav.

Can someone explain why?

Is there a secret handshake that I am missing?

CM


AirNav Support

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 4127
Re: Phone Contact
« Reply #4 on: December 11, 2012, 07:53:46 PM »
Hi Captainminibar,

PM us your details and we will pass it our sales team. Not sure what has happened to earlier attempts you have tried.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Captainminibar

  • New Member
  • *
  • Posts: 6
Re: Phone Contact
« Reply #5 on: December 12, 2012, 12:22:40 AM »
Thank you.  I am reluctant to post my contacts for all to see.  Do you have a private portal?

CM

RodBearden

  • Hero Member
  • *****
  • Posts: 9193
    • Rod's RadarBox Downloads
Re: Phone Contact
« Reply #6 on: December 12, 2012, 01:43:18 AM »
CM - The PM button is the little speech bubble icon to the left of the messages under the poster's name and number of posts. Click that to send a Personal Message to Support - no-one else will see it.

Rod
« Last Edit: December 12, 2012, 01:44:59 AM by RodBearden »
Rod