RadarBox appears to be faulty

[FACTflights]

Anyone have any suggestions?

I may have set something wrong, but I can't see where and how. 

I run ANRB 4.03 in 2D on a 64 bit machine with 64bit Windows 7 Pro.

Only the blue light is flashing every second or so, no white light, no aircraft on the monitor.

Mylog shows two Mode B flights since the problem started, so it would appear that might be receiving mode B sometimes.

No filters are set. 

John


I have tried three different antennae, all of which I know do work as I have used them before.

I have tried all three versions of the software with the same result every time.

I even tried another computer running Windows XP 32 bit, that I used before.

[Runway 31]

Box would appear to be defective. Suggest you contact Support direct

Alan

[FACTflights]

Alan,

Yes, I think so too.

I have sent an email to support.

With aerial connected or not the lights flash the same.

Strange, it worked until midnight last night, then went on strike.

John

[Runway 31]

Were there any thunderstorms around?

Alan

[lambertw]

I have had similar problems were nothing was being received and thought the box was faulty, on both occasions all I did was to unplug the box from it's power supply (usb) and reconnect power after about 15 secs it then reset its self and ran ok. 

[Kenny]

My RB some time does that when I plug it directly to notebook USB.  If I plug the RB to powered USB hub, it runs fine and never stop receiving signal.

[FACTflights]

Hi guys,

Sorry for taking so long to respond, been away from my QTH.

Thanks for all the suggestions, but I've tried all that.

No, there were no thunder storms in our area, we did have an awful lot of rain though.

It appears as if the receiver has lost front end sensitivity, like a ban antenna would give you, but as I said, I have tried three different antennae.

[Runway 31]

Looks like its duff and needing to go back to W&Stanton for repair

Alan

[FACTflights]

Yes Alan, I agree with you and apparently so does support.  They have told me to return it, then they will give me a new one.  I'll mail it tomorrow.

John