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Author Topic: Getting radarbox software to work - problem  (Read 2593 times)

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RobinB

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Getting radarbox software to work - problem
« on: July 19, 2010, 03:10:30 PM »
I have installed radarbox (3.13) on laptop. (running XP)

Put in registration and serial number from CD

I then get up preferences screen asking for home station data.

Put in location, name, city, country and email.

Press ok, (button greys) but nothing happens.

if I try to close window down it will say, its missing data and asks me to input data, takes me back to same screen, where I have to input data (again !).

and so on and so forth.

I cannot quit program

it will not accept data.

any ideas please ?


RobinB

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Re: Getting radarbox software to work - problem
« Reply #1 on: July 19, 2010, 03:30:48 PM »
I have managed to get it to work !

I needed to auto detect my location first.

then it would accept location, after that I modified location to correct one i had used first.

AirNav Support

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Re: Getting radarbox software to work - problem
« Reply #2 on: July 19, 2010, 04:07:49 PM »
Apologies, This is a known bug and will be fixed. Glad its working for you.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

RobinB

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  • Posts: 69
Re: Getting radarbox software to work - problem
« Reply #3 on: July 19, 2010, 04:52:04 PM »
Thanks

what is the best method of bug notification ?

I have found a couple more.

Thanks

Robin...

AirNav Support

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Re: Getting radarbox software to work - problem
« Reply #4 on: July 19, 2010, 07:26:12 PM »
Send them to use via our email address.

Also note we have some of known bugs at the page below

http://www.airnavsystems.com/bugs
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]