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Author Topic: Help in general  (Read 6790 times)

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vassylad

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Help in general
« on: February 21, 2009, 03:01:44 PM »
Hi guys i recieved my RB yesterday and the install went ok (I think).

1) On the RB hardware the power is a solid yellow, the USB is a solid blue, but the signal is very intermitent.

2) Although I can see a map currently of the North West of England and I see aircraft but they are hardly moving.

3) I am currently showing 1101 network flights and no myflights.

4) is there a default diagram of how to set RB up please.

5) How do I know if I am in port 30003?

Thanks...Mike Vass






 

RodBearden

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Re: Help in general
« Reply #1 on: February 21, 2009, 03:08:00 PM »
Hi Mike

This may be a driver problem - I suggest you check out the last video on this page: http://www.airnavsystems.com/radarbox/video/.

If that doesn't help, get back to us!

Rod
Rod

vassylad

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Re: Help in general
« Reply #2 on: February 21, 2009, 03:14:57 PM »
Hi mate its says the best driver is installed.


Hi Mike

This may be a driver problem - I suggest you check out the last video on this page: http://www.airnavsystems.com/radarbox/video/.

If that doesn't help, get back to us!

Rod

AirNav Support

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Re: Help in general
« Reply #3 on: February 21, 2009, 03:17:17 PM »
Close down RadarBox and start it up again, sometimes the first time it runs it puts all the flights in the network column.

You will then be able to see that flights from the network are marked with an asterix and they only update every 30 seconds.

Do not worry about the port, that has got nothing to do with what your seeing.
Contact Customer/Technical support via:
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vassylad

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Re: Help in general
« Reply #4 on: February 21, 2009, 03:28:54 PM »
Hi still hardly anything moving at all am I missing something simple here.

Michael


Close down RadarBox and start it up again, sometimes the first time it runs it puts all the flights in the network column.

You will then be able to see that flights from the network are marked with an asterix and they only update every 30 seconds.

Do not worry about the port, that has got nothing to do with what your seeing.

RodBearden

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Re: Help in general
« Reply #5 on: February 21, 2009, 03:32:08 PM »
Are you getting aircraft in the MyFlights list now?

If you zoom in on the map, can you see trail lines from the aircraft? Planes don't move fast across the map if you're zoomed out.

Rod
Rod

vassylad

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Re: Help in general
« Reply #6 on: February 21, 2009, 03:33:40 PM »
Hi Rod no flights whatsoever in my flights?

Are you getting aircraft in the MyFlights list now?

If you zoom in on the map, can you see trail lines from the aircraft? Planes don't move fast across the map if you're zoomed out.

Rod

RodBearden

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Re: Help in general
« Reply #7 on: February 21, 2009, 03:36:04 PM »
Apart from suggesting that you check that the aerial is securely attached to your RB (especially check that the centre wire hasn't been pushed back), I'm out of ideas now - over to Support!

Rod
Rod

viking9

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Re: Help in general
« Reply #8 on: February 21, 2009, 04:01:21 PM »
Mike,

Click on the MyFlights tab and then look at the bottom of the page. Make sure there is a tick in the box marked 'Process Hardware Flights'. Below that there should be a green square and the caption 'Hardware:Connected'.

Tom
Tom
Bury St Edmunds, Suffolk UK
15 miles SE of EGUN
32 miles SE of MAM > DIKAS track
http://www.viking9.co.uk

Allocator

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Re: Help in general
« Reply #9 on: February 21, 2009, 04:03:34 PM »
Vassylad,

Watch this video.  Do you see RadarBox in the USB devices as shown here and what version of the driver does it show when you look at the properties as shown in the video?

http://www.airnavsystems.com/radarbox/video/Drivers.wmv

At the bottom left of your RadarBox screen, what colour is the Hardware indicator?

vassylad

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Re: Help in general
« Reply #10 on: February 21, 2009, 04:12:06 PM »
Hi thanks for your reply, I have the latest driver, both the hardware indicator and the netwok indicator at the bottom of the screen are both green. at this time I have 7 flights in my flights and 997 on the network?

Michael


Vassylad,

Watch this video.  Do you see RadarBox in the USB devices as shown here and what version of the driver does it show when you look at the properties as shown in the video?

http://www.airnavsystems.com/radarbox/video/Drivers.wmv

At the bottom left of your RadarBox screen, what colour is the Hardware indicator?

Allocator

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Re: Help in general
« Reply #11 on: February 21, 2009, 04:19:12 PM »
OK vassylad.  Are you using the standard supplied antenna, and where is it?  Is it somewhere where it has an unrestricted view of the sky?

Also, where are you located, can you see Network traffic over your location?

vassylad

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Re: Help in general
« Reply #12 on: February 21, 2009, 04:30:31 PM »
Hi Yes i am using the aerial supplied and its currently outside my bedroom window. I now have 15 myflights and a 1000+ network

Allocator

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Re: Help in general
« Reply #13 on: February 21, 2009, 04:35:10 PM »
Looking at the Network over NW England at the moment, it does look fairly quiet.  I can see EZY55AX and RYR73PC heading south, but not too much else.  It could just be quiet at the moment.

Also, your house will block the aircraft in one direction - if there is anything between the aircraft and the antenna, the signal will be reduced or even blocked completely.

Switch the polar diagram on (yellow diamond button on toolbar above "Destination") and see how it builds up over time.

vassylad

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Re: Help in general
« Reply #14 on: February 21, 2009, 04:50:36 PM »
Thanks mate can you give me some advice on my preferences please what should the Radarbox criteria be set at?.

I need to have a better aerial I guess, maybe something attached to the chimney?

I have 18 aircraft in my flights at the moment.

Mike
« Last Edit: February 21, 2009, 04:55:44 PM by vassylad »