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Author Topic: Question re Alert Log  (Read 3670 times)

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Bat 21

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Question re Alert Log
« on: October 27, 2008, 10:55:37 AM »
Hi,
   I have only started using the Alert function of my RB today

   The alert worked - I asked it to alert me when an A380 appeared ( via network )

   I was away from pc when it alerted but my wife witnesed the audible alert & pop up message.

My question is how come nothing is visible in the "Alert Log" & how come I did not receive an E-mail to the address I have set up (ie my own)

Cheers for any guidance
Bat 21

AirNav Support

  • AirNav Systems
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Re: Question re Alert Log
« Reply #1 on: October 27, 2008, 04:16:12 PM »
Hi Bat21,

Sounds strange, if it was picked up and you got the notice message and sound it should have appeared in the alert log text box. Regarding email sometimes these may be blocked if your spam settings are strict.

Confirm you are using the latest 2009 version?
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Bat 21

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  • Posts: 73
Re: Question re Alert Log
« Reply #2 on: October 27, 2008, 06:15:39 PM »
Hi,

     Thanks for the reply - yep I am using 2009 version

      Will try setting up some alerts later in the week and see what happens -

       just wondered if anyone else was not having their Alert Log populated

    Cheers

 Bat 21

Bat 21

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  • Posts: 73
Re: Question re Alert Log
« Reply #3 on: October 27, 2008, 07:20:00 PM »
Further update -

   removed the tick in the send an e-mail option & my Alert Log started working

Bat 21

Harry

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Re: Question re Alert Log
« Reply #4 on: October 28, 2008, 07:23:22 AM »
Hi,

Not sure if it was related.

I send email alert to my website. There where very few hits between
2008-10-27 18:26:20
2008-10-26 19:59:53

I restarted RB and the alerts started arriving at my site. Could be that RB was hanging (I didn't take a close look) or related to the same issue you noticed.

  AE0411 163919 GOTO FMS  2008-10-27 20:02:19 E-6B United States VQ4 Pos 
  480837 D-662 ---  2008-10-27 19:49:49 CH-47D Netherlands 298sqn --- --- 
  AE0422 59-1499 ---  2008-10-27 19:42:09 KC-135R United States 151st ARS / Tennessee ANG --- --- 
  AE118A 02-1863 R1863  2008-10-27 19:39:41 C-37A United States OSACOM/PAT Pos 
  AE087F 01-0029 SPAR29  2008-10-27 19:32:36 C-37A United States 310th AS Pos 
  AE03E2 164995 ---  2008-10-27 18:26:20 C-130T United States VR-53 --- --- 
  AE0420 58-0072 ---  2008-10-27 11:15:44 KC-135R United States 171st ARW / PA-ANG --- --- 
  ADFEB9 99-0003 ---  2008-10-26 19:59:53 C-32A United States 1st AS --- --- 
  AE0150 57-1430 ---  2008-10-26 15:42:50 KC-135R United States 133rd ARS / NH-ANG --- --- 

Harry


Further update -

   removed the tick in the send an e-mail option & my Alert Log started working

Bat 21