Re installation of radarbox

[Melvin2957]

Good morning sorry to trouble you again something happened to my pc yesterday and I have lost my radarbox so it needs installing again .
Last time a nice German man installed it for me as I am useless we used team viewer can anyone help please

[neroon79]

Well, the same procedure as last time then?

Ingo

[Melvin2957]

I would be very grateful

[neroon79]

Hi Melvin,

remove id and password.

"Congratulation", you are the second known victim of the creators update (version 1703) of Win10.

Ingo

[neroon79]

No you should remove the Temviewer Code from your post. Same counts for Radarbox codes.

Is the RadarBox Hardware connected to your PC? If not connect it please.

Ingo

[Melvin2957]

It is connected

[neroon79]

That's bad because I didn't find it in device manager, which means that the system doesn't see it.

I initiated a reboot of your PC via teamviewer. No your PC isn't reachable anymore.

Ingo

[Melvin2957]

Do you need me to connect to team viewer again

[neroon79]

yes

[neroon79]

new pw will be required too.

[Melvin2957]

What do I do now

[Melvin2957]

943420232. E959ig

[neroon79]

pw is not valid.

[Melvin2957]

Sorry about this I have to go out can you do this later or when you can will be fine thank you Melvin

[neroon79]

No problem, I've a week off from work. I'm sure we will find some time during the next few days or even later today.

Ingo