Extending ANRB account

[flightchecker]

Hi All

Question on behalf of a german RB user (suffering language problems) whose account has extinguished:
Username (ANRB xxxx) as asked for will not be recognized when typed in !?

Please give him a hand.

Regards

Karl

[AirNav Support]

Is he entering the serial number on the back of the RB as asked and not using his login username?

[flightchecker]

Thanks for that FAST !!! response AirNav.

Will ask the user, then answer your question.

Kind regards


Karl

[flightchecker]

Is he entering the serial number on the back of the RB as asked and not using his login username?

That's been the mistake of course.

Thanks again,  Airnav.


Karl