AirNav radarbox freezing

[DVDW]

Tarbat,

Thanks for the information about McAfee.
I'm going to try removing McAfee from my PC, hoping this will solve the problem... In the past i always used Avast antivirus (free version) without any problems similar as those mentioned.

Dirk.

[DVDW]

Dirk,

I also have McAfee, and AirNav was also excluded from the firewall, but AN continued to crash.

Try excluding the AirNav files from the McAfee scan.

It solved the problem for me.

Also, make sure that AirNav is installed in c:\AirNav and not the default folder.

Andrew

Hi Andrew,

I suppose you use an older version of McAfee.
My version (McAfee Security Center 2010) looks different and the option to exclude folders as mentioned in your screenshot is not available...
In the past i used Avast antivirus on my former PC and this programme offered the possibility to exclude the airnav-folder just as in your screenshot.

Thanks for the feedback,

Dirk.

[MIKE.UTD]

Hi,

appologies for late getting back but due to shifts.

I have McAfee excluded but still freezes.

Program in its own place than programs .

Downloaded 64 bit drives.

You having any more luck Dirk ?

Mike.

[DVDW]

Hi Mike,

I think the problem is solved over here.

I removed McAfee completely from my PC and i also used an utility to remove every trace of the McAfee package, this utility is called 'MCPR.EXE' and can be found on the McAfee website.
Afterwards i installed Avast antivirus and excluded the RadarBox folder from any kind of scanning.

Until now everything is working smooth without freezing on shutting down.

Fingers crossed and of course i kindly want to thank everyone for the help and support.

Regards,

Dirk.

[MIKE.UTD]

Hi Dirk,

Looks like it's McAfee then as I had no problems previously with Norton.

AirNav are trying to do something for me if not will go back to Norton.

Did you have the same problem as freezing or the program stop working with an error box coming up ?

Also in your AirNav folder and drivers what is shown there ?

Thanks again for your help.

Mike.

[DVDW]

Hi Mike,

I my case the freezing occured mostly on quiting the program. I didn't get any error box.
Since i removed McAfee from my system yesterdag, everything is running very smoothly.
No crashes and freezing anymore.
I have more then 28000 contacts in the mylog.
At this moment i'm receiving 370 planes (102 with ADS-B).

Regards,

Dirk.

[MIKE.UTD]

Hi,

Today finally got round to getting rid of McAfee. Downloaded Norton which I have never had any problems with on this my desktop or Samsung Netbook.

Still getting the same freezing fault and ANRB.EXE has stopped working.

Can anyone please post on her a picture of what should be in the drivers and other settings.

Starting to do my head in !!

Mike.

[DVDW]

Mike,

Did you use the MCPR.EXE utility?
This utility can be found on the McAfee website and removes every remaining trace of the McAfee package from your PC.
At my site everything keeps working well since the removal of McAfee.

Regards,

Dirk.   

[MIKE.UTD]

Hi Dirk,

No forgot will do that now.

Just for information just did the below :

Our new Microsoft Certified Driver package is now available from:
http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip
 
Instructions:
1- Download the file above;
2- Unzip it to a folder on your computer;
3- Disconnect your RadarBox USB cable, wait a few seconds and connect it again;
4- When Windows prompts you to find the proper RadarBox driver browse the folder where you have extracted your drivers to;

If the above Windows prompt box does not appear:
1- Go to Windows Control Panel - Device Manager- USB Controllers - RadarBox - Driver -  Update Driver
2- Point at the relevant folder and install the drivers;

Says I have the latest drivers.

Just for info there is no AirNav driver folder in my C:Programme files and(X 64) version just in my C:Airnav radarbox/drivers.
Which has 2 folders :

ANRB64bitDrivers 15/10/10 File folder
ANRB64bitDrivers 08/11/09 Compressed zipp.

Is this the problem ?

Thanks again.

Mike.

[MIKE.UTD]

Hi,
MCPR.exe just donloaded and cleaned up McAfee.
Less than a minute got message :

ANRB.exe

ANRB.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Close program.

Help !!

Mike.