Hello,
I've been having problems with false offline detection + email notifications about my 4 ADS-B receivers (stations) for months, and it has become really annoying over the last few weeks, since I'm receiving several offline alerts for all 4 stations on a daily basis.
Key info for debugging:
- All (4 of) my stations are affected equally, even though they do NOT share the same internet connection or hardware
- They are always false positives, i.e. you can see Radarbox actively receiving live data from a station while simultaneously showing it as offline on the statistics page (see attached screenshot)
- All stations are stable (no reboots within months) and using wired Ethernet (no wireless)
- The latest version of the software packages are installed
The issue is further compounded by the following factors:
- AFAIK, there is no way to disable the e-mail alerts, so that's annoying,
- I have already opened a ticket with support (unfortunately the ticket system doesn't provide ticket numbers in the reply). My request was acknowledged on September 4 and raised with the team, but I haven't got any update since then, and the problem is still occurring to this day (see screenshot)
Is anyone else experiencing issues with this, or has anyone else in the past? Thanks for your help!
Cheers,
Matt
