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Author Topic: RadarBox 24 Account  (Read 3264 times)

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Judwin45

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RadarBox 24 Account
« on: February 10, 2017, 03:52:30 PM »
When I try to log on to my account the pop up sign in box has the incorrect email address so the sign in is rejected.
How do I change the address to the one that is recognised on the account.
Keith
Keith
5 miles south of EGDY

Runway 31

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Re: RadarBox 24 Account
« Reply #1 on: February 10, 2017, 04:31:46 PM »
Keith

I would suggest that you contact [email protected] and ask them your query

Alan

Judwin45

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Re: RadarBox 24 Account
« Reply #2 on: February 12, 2017, 02:50:46 PM »
Hi
Thanks Alan for your reply.
I have contacted support and they say it is a browser problem.
Perhaps someone can help.
I have ticked the correct boxes in IE tools.
When I log in to radarbox24 the IE pop up box asking if I want to save the details does not appear.
However, interestingly if I try to log in using an incorrect login name with my correct password I get an Error message (which is expected) but the 'do I want to save' does appear.
I know this is not a big deal, but it is annoying not being able to save the login details.
Any ideas please.
Keith
Keith
5 miles south of EGDY

Runway 31

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Re: RadarBox 24 Account
« Reply #3 on: February 12, 2017, 05:08:19 PM »
Do you have the same problem in Chrome Keith

Also after you log in are you able to go to My Account/Personal Information and Change Password

Alan
« Last Edit: February 12, 2017, 05:15:28 PM by Runway 31 »

Judwin45

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Re: RadarBox 24 Account
« Reply #4 on: February 12, 2017, 09:40:14 PM »
Hi Alan

I will try Chrome.

Yes, I can log in and I have changed my password but that did not help.

Keith
Keith
5 miles south of EGDY

Judwin45

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Re: RadarBox 24 Account
« Reply #5 on: February 12, 2017, 11:01:36 PM »
Many thanks Alan, using Chrome worked.
Keith
Keith
5 miles south of EGDY

Runway 31

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Re: RadarBox 24 Account
« Reply #6 on: February 13, 2017, 08:25:55 AM »
Cheers Keith, glad you are up again

Alan

stillonground

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Re: RadarBox 24 Account
« Reply #7 on: March 03, 2017, 11:04:24 AM »
Reading this thread helped me out too. For everyone that uses IE and gets this issue - Just try Chome! Thnx Alan
« Last Edit: September 05, 2021, 07:26:23 PM by stillonground »
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Runway 31

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Re: RadarBox 24 Account
« Reply #8 on: March 03, 2017, 11:34:53 AM »
Glad to have been  of help

Alan

Unorules

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Re: RadarBox 24 Account
« Reply #9 on: July 16, 2021, 05:57:58 PM »
I am having the same problem in Edge, but on Chrome it works fine.