Hardware not connected

[dredwood]

I recently went to Ialyassos Rhodes, Greece on a family holiday with the wife and took my AirNav RadarBox.
Having set the box up to receive aircraft inward & outward from Rhodes (RHO) I noticed that the screen on several occaions showed that the "Hardware not connected". To continue I used to pull the USB connection out of my laptop then replace this.

 My questions are:-
(1) Have I set the box up wrongly,
(2) Have I a problem with my hardware,
(3) Have I a USC cable proble and/or
(4) is the problem a multiple of the above?

[Runway 31]

I would look to your USB cable first

Alan

[neroon79]

In addition to Alan: Was the laptop connected to PWR mains or was it on battery while the problems did occur? The reason for the question: If in battery mode some laptops are switching off USB power after some time for energy saving reasons.

Ingo

[dredwood]

Ingo,

The "hardware not connected" happened both whilst on the mains and again whilst on battery.

[Runway 31]

Have a look at the socket for the USB connector on the box and if OK change the cable

Alan