New PC Windows 10 Driver does not work

[neroon79]

For all of you who have migrated to WIN10 and haven't "enjoyed" the aniversary update to WIN10.1:

There is a way to prevent windows of doing the update.

Warning! Performing the following steps will completely shut down Windows' ability to process updates of any type. Therefore no security issues of Windows will be fixed from now on. You should have third party antivirus and firewall up and running if doing these steps.

How to stopp the windows update service:

1. Right mouse click in windows icon in usually left bottom corner.
2. Look up and click on Computer Management
3. After Window has opened go to section services and applications and open it.
4. Select menu services
5. Look up a service named windows update and do a right mouse click and click on end service. At this point allready downloadedwwon't be installed any more.
6. Repeat the righr mouse click and this time select preferences.
7. At item start type automatically or manual should be displayed. Select deactivated from the drop down menu and click on the apply button.

The windows update service is now deactivated until you reactivate it by setting it back to manual or automatically.

You can check if it worked by going to the place were you can manually start the look up for updates. If you try to start the process there you should get an error message stating the 0x80070422 error code.

For all who already the update: I'm very sorry that I needed some research time to come up with this. Unfortunately I'm not 100% sure if deactivating windows update service will prevent windows from doing the aniversary update.  But for now it's my best hope to keep my 24/7 flight recorder up and running.

Ingo

[AirNav Support]

To clarify a few points here:

- If you contact us and do not get a ticket id please contact us via PM, its likely your email or contact form messages has been blocked by a spam filter. We do get back to you within 24 hours.

- Regarding the Windows 10.1 Drivers, please note first this is only applicable to new 10.1 installs. Users upgrading should still be able to use RadarBox. Those who have new 10.1 installs we profusely apologise for the inconvenience caused. We are working with Microsoft and the relevant signing authorities to get these drivers verified and signed as soon as possible.

[vonsmalhausen]

sorry Airnav, but that "only new 10.1 installs" is NOT correct :
i have the problem on my new laptop who came with Win 10 installed, NOT 10.1.
while it was running under Win 10 i had no problem running RB, but as soon i got the update to 10.1, my laptop refuses to recognise RB.
maybe the upgrade theory works when you come from a Win 7/8 system to W10 and then have the upgrade to 10.1 ( upgrading from W7 to W10 on my old PC did not require to install new drivers ) but in my case it sure don't work.

[Geot]

Same for me - been running my Laptop with Windows 10.0 for months, but after last nights Windows update, RB no longer worked this AM. Need those Drivers.

George T

[johnstonad]

Mine also no longer works after last nights windows updates. have tried everything, re-installing app and drivers. Not a happy bunny

[g1000cfi]

Same here

[Judwin45]

Hi
Just purchased Micro Radarbox.
Downloaded v.6 but 'hardware not connected'
Guess this is the 10.1 driver problem.
Regards.

[RodBearden]

In case anyone's interested, my PC, which is ex Windows 7 upgraded to Windows 10 without any problems (I didn't need to change anything at all), suffered the big update last night and on restarting this morning, RadarBox didn't work.

I changed the compatibilty to Windows 7, no joy.
I updated the RadarBox drivers to the Win 8 version, no joy.
I disabled driver signing, no joy.
I uninstalled the RadarBox drivers, then restored the Windows 7 drivers, restarted (disabling drver signing again), then RadarBox worked fine.

Hope that helps some folk.

[X]

Hi All

My Windows updated last night and I could not get ANRB working this morning. I just went to 'Settings' then "Update and security" then "Recovery" and went to an earlier version....Computer then restarted and everything worked fine.

X

[tommyg]

Followed X's instructions above and now I'm working again. No data lost as far as I can tell either,

tommyg

[CYYZGUY]

Do we have a timeline when the 10.1 signed driver will be released?  I can confirm that upgrading to 10.1 causes the driver to fail and not be recognized.  I too, unfortunately had to downgrade back to a previous version.  I work in IT and know what I am doing, so without a doubt, the driver does not work.

cheers,

Jason

[Judwin45]

Re my post above, (Micro Radarbox.)

I contacted AirNav and followed their reply.
Disabled Driver Checking.
Downloaded Win8 drivers.
Now it works ok.
I am running Win 10.1 with all the updates.

[Blueboy]

Hi, I was running Win 10.1 and RB was working fine then last night / this morning the PC got the big update - took over an hour - after this my RB wouldn't work "Hardware not connected". I followed the advice given by X and as he says RB was working again (hurray) but not being computer literate what is it I have done - has the PC gone back from 10.1 to 10 or just back to before the big update. What are the consequences of this?

J.D

[RodBearden]

Hi JD

It will have reverted to just before the big update. That's why I did what I did (post #23) so that i've now got the "benefit" of the new update as well as having a working RadarBox. And it should be immune to future Windows updates (fingers crossed).

It will certainly make life a lot easier for us all when the new signed drivers arrive!

[vonsmalhausen]

hi Rod,
i want to try the "fix" you give in reply #22, but i don't know how to disable driver signing, could you tell me how to do that ?
after my new laptop, now my desktop is also updating to 10.1, but the desktop is a ex w7, so i hope i can use you're fix on that one.