AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Transfering Airnav from old to new laptop question  (Read 3924 times)

0 Members and 1 Guest are viewing this topic.

simonb

  • New Member
  • *
  • Posts: 31
Transfering Airnav from old to new laptop question
« on: February 15, 2016, 08:08:51 PM »
Hi all.I am currently using Airnav on a windows vista laptop.due to upcoming support issues i will have to upgrade to a new windows 10 laptop.My question is does airnav have to be reinstalled from my original CD or can it be transfered from one computer to another or just uploaded from scratch?

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32252
Re: Transfering Airnav from old to new laptop question
« Reply #1 on: February 16, 2016, 08:15:29 AM »
Just download and install 5.00.72 from the support page and use the credentials from your old version to start up.
Remember to use the information on  the Windows 8.1 sticky.  Any problems from there on contact support for help.

Alan

simonb

  • New Member
  • *
  • Posts: 31
Re: Transfering Airnav from old to new laptop question
« Reply #2 on: February 16, 2016, 01:49:55 PM »
Sorry being really thick here but where is the support page,looked everywhere! Ta simon.

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32252
Re: Transfering Airnav from old to new laptop question
« Reply #3 on: February 16, 2016, 02:24:38 PM »

simonb

  • New Member
  • *
  • Posts: 31
Re: Transfering Airnav from old to new laptop question
« Reply #4 on: February 16, 2016, 03:47:48 PM »
Thanks for that Alan,but where is this support section?

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32252
Re: Transfering Airnav from old to new laptop question
« Reply #5 on: February 16, 2016, 03:51:41 PM »
At the left side of this page you will see Radarbox on a green background.  Click on it and on the new page that opens you will see support about 5 lines down.  Alternatively at the top of the page you will see Radarbox3D/Pro that will take you to the same page.

Alan

simonb

  • New Member
  • *
  • Posts: 31
Re: Transfering Airnav from old to new laptop question
« Reply #6 on: February 16, 2016, 04:00:48 PM »
Many thanks Alan,no wonder I couldn`t find it!

simonb

  • New Member
  • *
  • Posts: 31
Re: Transfering Airnav from old to new laptop question
« Reply #7 on: February 25, 2016, 05:39:00 PM »
Hi Alan.Am having no end of problems with this re-install.Have uploaded latest version 6,done all the registry troubleshooting,uploaded win 8 drivers,unzipped file to my download folder,but when trying to select driver file keep getting a message saying no drivers in that file.also message comes up when opening airnav saying the application has encountered a problem,bad layer index 1.any help appreciated,thanks,simon.


Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32252
Re: Transfering Airnav from old to new laptop question
« Reply #8 on: February 25, 2016, 07:01:45 PM »
Simon,

Did you follow the guidance on the sticky http://www.airnavsystems.com/forum/index.php?topic=8268.0 follow the Windows 8.1 stuff

If so I would advise that you contact support for guidance [email protected]

Alan