New V5 crashing

[Undertaker]

I have the same problem just now, screen freezes, unchecked the 'Process Hardware Flight' produces the same error as seen by others, also mine is Windows 7 64 bit, program located in C drive

Yesterday the ANRB turned itself off and I had to reload it ,also the day before

Its running on the new V5.00.065 downloaded update, was OK in earlier V5 versions

Tony

[Runway 31]

Tony,

What is the error, when you get the error message can you attach the error report for the developer as we cant replicate therefore without it there is nothing we can do.

When you state it turned itself off what do you mean, the box switched off or the software crashed.  When you mean reloaded, do you mean you reinstalled the software or started it back up?

Alan

[Undertaker]

Hi Alan

The screen froze and I tried unchecking the 'Process Hardware Flights' and this came up:-

Access violation at address 0054312C in module "ANRB.exe". Read of address 00000197, not sure where to find the error now, just came in the Windows small box

Didn't actually see the box go off when I came back in the room, the map display blank and My Flights and Network Flights empty, only power light on the Box, just pulled out USB and reattached came on straight away, the day before just checked the Process Hardware Flights box and it restarted

Tony

[Runway 31]

Thanks Tony, 

Next time the error box comes up there in the small box you are given the opportunity to see more about the error and it can be saved to the clipboard, if ticked or clicked I cant remember which it saves to mydocuments.


Can you advise if you upgraded or used the full install.  It may be benificial to run it again.

Alan

[Undertaker]

It was the upgrade I downloaded Alan, will try to save the error  next time [hopefully it will not so an error again] !

Tony

[Runway 31]

It may be an idea to run the upgrade again Tony or if it persists do the full install.  There has been no change to the main part for a good few versions now and if it was running OK previously there may have been a wee error in the install process

Alan

[Undertaker]

Thanks Alan have run the upgrade again

Tony

[AirNav Development]

Mike, we sent you a PM. Pls read it and contact us ASAP so we can initiate the debugging process.

[puddy]

I still not had a fix from Airnav about all network flights disappearing with the new version.

The old version works fine

[MIKE.UTD]

Hi,
Crashing again, I have just sent you direct the full error message.
Mike.

[Undertaker]

I too have [again] screen frozen, uncheck hardware flights and you get the error message as before, clip boared the message but too big to post here, where should it go ?

Anyway checked the hardware flights again and it works once more

Tony

[Runway 31]

Tony,

You will be better contacting [email protected] or please feel free to email your error to me and I will forward it to the developer.

I take it you are persisting with the upgrade and have not tried the full install

Alan

[Undertaker]

Yep still using the upgrade Alan have forwards Error details direct

Tony

[Runway 31]

I would still suggest you go with the full install Tony.  This has cured any problems for others

Alan

[CoastGuardJon]

Hi Tony,
I would agree wholeheartedly with Alan's recommendation to uninstall RB and use the full install program, but first save your Logs and any other information and files that you want to keep. Then thoroughly delete all RB files that you can find - I used the Start bar to Search for AN and RB files then deleted them, and empties Recycle Bin.  HTH