New V5 crashing

MIKE.UTD · January 12, 2014, 08:30:15 PM

Hi,
Just downloaded with no problems however has froze twice now as in as many minutes with the following error message :
Access violation at address 0054312C in module "ANRB.exe". Read of address 00000197.
Any experts out there ?
Didn't have any problems with older version and did a full delete and new full install.
Mike.

Runway 31 · January 12, 2014, 08:39:58 PM

Hi Mike,

Havent seen or heard of this. What version of Windows do you have and where did you install Airnav to on your computer.

Alan

MIKE.UTD · January 12, 2014, 08:42:39 PM

Hi,
Windows 7 and C:
Also should not say it but was getting full network for free ! lol Was this why ?
Mike.

Runway 31 · January 12, 2014, 08:44:14 PM

Was that V5.00.65 you downloaded Mike as I havent heard of that since the first beta?

Is that the 32bit or 64 bit Windows 7?

Alan

MIKE.UTD · January 12, 2014, 08:50:10 PM

Hi,
Yes and 64 bit win 7.
Mike.

Runway 31 · January 12, 2014, 08:52:08 PM

I presume you downloaded and installed the 64 bit drivers?

Alan

MIKE.UTD · January 12, 2014, 08:53:03 PM

Hi,
No, not again as in from last time or should I download them again ?
Mike.

Runway 31 · January 12, 2014, 08:58:07 PM

No as long as you had them installed that will be OK

I will advise Airnav of your problem.

Alan

MIKE.UTD · January 12, 2014, 09:01:49 PM

Hi,
Thanks just checked and they say the drivers are up to date and don't need to download again.
Mike.

GreekSpy2001 · January 13, 2014, 11:04:41 AM

I had similar with ver 62, twice in an hour. After I restarted PC it didn't re occur.

Not had it since

Graham
PS sent dump to Airnav support

Runway 31 · January 13, 2014, 08:28:41 PM

Mike, I dont know about your computer skills but as you appear to be the only person having this problem, the developers asks if you could run dbwin32and then start RB. dbwin32 is available here http://grantschenck.tripod.com/dbwinv2.htm and will og what is happening when RB is running. If you can save the log of the crash and post on it would be appreciated. If you do not feel capable no worries.

Failing that Mike, a copy of the Eureka log for the crash would greatly assist.

Alan

MIKE.UTD · January 14, 2014, 06:43:18 PM

Hi,
Sorry been busy at work, looked at the dbwin 32 and doesn't mention windows 7.
Means nothing to me so what will this do when the RB is running then crashes ?
Mike.

Runway 31 · January 14, 2014, 06:50:03 PM

If it is running at the time it tells the developer what RB is doing at that time and points to what went wrong and where.

Its not easy diagnosing what has went wrong when only one person appears to be having a problem as no one else has reported the issue.

I know it works with Windows 7 64 bit as I use it myself to send to the log to the developer when we are dealing with particular issues.

If you dont feel comfortable with it we can still use the Windows Eureka log which comes up via the error message when something crashes.

Could i also suggest that you download and install again just in case something didnt work right the first time.

Alan

MIKE.UTD · January 14, 2014, 06:58:17 PM

Hi,
yes will do a full delete and install and see.
Thanks again for all your help.
Mike.

Runway 31 · January 19, 2014, 08:43:48 AM

Mike,

Nothing further heard from you, do I gather from this now all OK?

Alan