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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
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Question regarding updates
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Topic: Question regarding updates (Read 4948 times)
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Glimmstengel
New Member
Posts: 47
Question regarding updates
«
on:
December 08, 2013, 01:13:12 PM »
When updating all records I get the message "Invalid data received from Server" since a few days.
I ust want to ask if your Server is down or I have another Problem?
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jim_stockwell
Sr. Member
Posts: 292
Re: Question regarding updates
«
Reply #1 on:
December 08, 2013, 02:56:57 PM »
I have just tried to update the database at 1455 London time and get the same message
Jim
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Question regarding updates
«
Reply #2 on:
December 08, 2013, 03:12:43 PM »
We will investigate this.
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Contact Customer/Technical support via:
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Runway 31
Moderator
Hero Member
Posts: 34071
Re: Question regarding updates
«
Reply #3 on:
December 08, 2013, 03:26:41 PM »
There has been a problem with the updater software on the server for a few days. It is being worked on.
Alan
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jim_stockwell
Sr. Member
Posts: 292
Re: Question regarding updates
«
Reply #4 on:
December 10, 2013, 05:47:35 PM »
Hi Support
I have just tried to update again this evening (1746 London time). Still get the same message.
Jim
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Runway 31
Moderator
Hero Member
Posts: 34071
Re: Question regarding updates
«
Reply #5 on:
December 10, 2013, 05:49:35 PM »
Its still not working. I will advise when it is.
Alan
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Runway 31
Moderator
Hero Member
Posts: 34071
Re: Question regarding updates
«
Reply #6 on:
December 11, 2013, 08:58:30 AM »
The updater software on the server has been repaired and Navdata updates are now working again
Alan
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MIKE.UTD
Full Member
Posts: 201
Re: Question regarding updates
«
Reply #7 on:
December 11, 2013, 12:24:07 PM »
Hi,
May seem a daft question but I have not updated to the updated beta program so am I still getting updates ??
Obviously the old download way has now gone.
Thanks
Mike.
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Runway 31
Moderator
Hero Member
Posts: 34071
Re: Question regarding updates
«
Reply #8 on:
December 11, 2013, 12:36:18 PM »
Mike,
The only way you will get database updates for the old software is either by clicking on unknown aircraft or via populate in mylog or even by manually updating.
Alan
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Runway 31
Moderator
Hero Member
Posts: 34071
Re: Question regarding updates
«
Reply #9 on:
December 16, 2013, 10:12:39 AM »
The server updater software is playing up again. Error message being given, Airnav advised.
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Runway 31
Moderator
Hero Member
Posts: 34071
Re: Question regarding updates
«
Reply #10 on:
December 20, 2013, 09:11:35 AM »
Please note the Navdata update function has now been restored
Alan
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Glimmstengel
New Member
Posts: 47
Re: Question regarding updates
«
Reply #11 on:
December 20, 2013, 10:30:27 AM »
Thanks Alan!
Christian
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AirNav RadarBox and RadarBox24.com Discussion
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Question regarding updates