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Author Topic: Not Locking Onto Planes Problem  (Read 8827 times)

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jaskel

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Not Locking Onto Planes Problem
« on: March 30, 2013, 02:00:16 AM »
Hi all, well just upgraded PC Mobo/CPU etc (i7, DDR3 MOBO Etc) Now since this the RB software is only showing flights but not locking on (with the little globe thing)

If I connect the RB to laptop with the same software it locks plenty...

As u can see I have 53 flights tracked but its not following them or locking on, only 5 flights show the earth round lock signal.

Any ideas?? Ive checked and filters seem to be off...i have no idea....

Runway 31

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Re: Not Locking Onto Planes Problem
« Reply #1 on: March 30, 2013, 09:06:36 AM »
Hi Jaskel,

Grasping at straws a wee bit as I dont know why 5 show and not the others but under Advanced, what is ticked, try ticking show all.

Are you in Sydney, good coverage coming from there just now including ground coverage

Alan

jaskel

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Re: Not Locking Onto Planes Problem
« Reply #2 on: March 30, 2013, 11:59:48 AM »
nah thats all ok as far as i can see...

Runway 31

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Re: Not Locking Onto Planes Problem
« Reply #3 on: March 30, 2013, 12:02:13 PM »
How are your timeouts compared to the laptop.  Not many of them showing flightID,s either is that normal for you.

Alan
« Last Edit: March 30, 2013, 12:04:21 PM by Runway 31 »

jaskel

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Re: Not Locking Onto Planes Problem
« Reply #4 on: March 30, 2013, 12:13:17 PM »
hmm ill; look tomorrow, but normally they are low and 20 or so planes are showing locked.

Runway 31

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Re: Not Locking Onto Planes Problem
« Reply #5 on: March 30, 2013, 12:18:57 PM »
The software is the same on both so it should work the same on both so I would presume there is a setting out somewhere.

Alan

AirNav Support

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Re: Not Locking Onto Planes Problem
« Reply #6 on: March 30, 2013, 04:58:39 PM »
Try changing the USB port on your new machine or use a shielded USB cable. Also keep your machine as far as away from the antenna cables.
Contact Customer/Technical support via:
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jaskel

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Re: Not Locking Onto Planes Problem
« Reply #7 on: March 30, 2013, 08:45:46 PM »
nothing has changed for the location or cables, only mobo/cpu and new install so hardware not an issue as i use the same cable for the laptop and the box is in the same spot

Runway 31

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Re: Not Locking Onto Planes Problem
« Reply #8 on: March 30, 2013, 08:50:06 PM »
What version of Windows is on your new computer is it the same as the laptop, did you install to the default location or C:\Airnav or the likes.

Alan

jaskel

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Re: Not Locking Onto Planes Problem
« Reply #9 on: March 30, 2013, 10:26:52 PM »
ok win 7 x64, installed inthe same directory I have always installed, no change apart from a new install...

At the moment i have 47 tracked flight only 2 locked on!

jaskel

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Re: Not Locking Onto Planes Problem
« Reply #10 on: March 31, 2013, 03:49:41 AM »
ok, i uninstalled, rebooted, then re installed with same problem!

As soon as I plug into laptop it locks 20+ planes!

jaskel

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Re: Not Locking Onto Planes Problem
« Reply #11 on: April 01, 2013, 10:53:54 AM »
anyone else help me?? Akbar??

Runway 31

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Re: Not Locking Onto Planes Problem
« Reply #12 on: April 01, 2013, 11:16:42 AM »
jaskel,

You are on the wrong forum for Akbar!!  Have you checked all the settings on the computer compared to your laptop.

Is it installed to the same directory on both computers?

I am at a loss to give any explanations. Two different computers,same set up, same settings, same hardware, same operating system, same software so both should give the same results.

Alan

jaskel

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Re: Not Locking Onto Planes Problem
« Reply #13 on: April 02, 2013, 11:11:05 AM »
wrong forum??

yes same directory on both computers, same directory as it was before i upgraded hardware.

Im at a loss also, at this rate ill be putting the RB into a cupboard as it is useless if I cant find these settings and fix them.

Runway 31

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Re: Not Locking Onto Planes Problem
« Reply #14 on: April 02, 2013, 12:02:25 PM »
Oops I was thinking of the wrong person there, sorry.

In Preferences/General/Grid Visible column is Tracking ticked.  I suppose you have had a look at Filters/Open filter and nothing is ticked.

With Advanced button, top four are ticked

Quicklist nothing is ticked

Could you post a screen shot of Prefereances/Radarbox tab

Alan