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Author Topic: RadarBox Main Server Outage - Update  (Read 15775 times)

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SpeedWagon

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Re: RadarBox Main Server Outage - Update
« Reply #30 on: December 27, 2012, 06:04:41 PM »
Good Morning from western Canada. Still no connectivity here and it has been somewhat more than 24 hours. I can't believe one of the largest ISPs in Canada is this slow in updating its DNS. I also can't believe you would make changes to your network that would hang some of your customers out to dry.

When I ping airnavsystems.com I get 74.55.96.226, is that anywhere close?

FACTflights

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Re: RadarBox Main Server Outage - Update
« Reply #31 on: December 27, 2012, 06:38:25 PM »
No, the AirNav RB network does not seem to be accessible from Cape Town, South Africa.  RB24 is working but obviously it does not display any aircraft here as I can not share on the ANRB network.
John
ZS1AGH
We live under a rock:  Table Mountain

Icom IC 706 Mk II G; Icom IC 726; Icom IC T22E; Yaesu 290R; Alinco DJ-V5 
No HF antennae at the moment.

AirNav Development

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Re: RadarBox Main Server Outage - Update
« Reply #32 on: December 27, 2012, 06:41:40 PM »
We are doing some maintenance work on teh Network at this time. Should be ready in 30 mins. Our apologies for this.

Runway 31

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Re: RadarBox Main Server Outage - Update
« Reply #33 on: December 27, 2012, 07:05:19 PM »
Speedwagon

Just in case you are unware, the Airnav server crashed at the weekend leaving us without the forum/Network and RB24.  The server required to be re-built hence the change of address, I am sure than Airnav would have preferred not to have inconvenienced you never mind the rest of us.

Alan

SpeedWagon

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Re: RadarBox Main Server Outage - Update
« Reply #34 on: December 27, 2012, 07:13:14 PM »
I was able to fix my connectivity problem by changing my DNS server to Nortons.  There are still quite a number out there with the old IP.  I wish I had been told this in the beginning.

SpeedWagon

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Re: RadarBox Main Server Outage - Update
« Reply #35 on: December 27, 2012, 07:44:48 PM »
Alan;
    Yes I know about the crash.  I also know now that they changed their domain provider in the middle of all this and as such their IP address has changed.  Many ISP are still serving up the old address.  I am not here to sew the seeds of discontent, just decrying the lack of useful information that I had to dig up on my own to solve the problem.

Lou

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Re: RadarBox Main Server Outage - Update
« Reply #36 on: December 27, 2012, 08:01:58 PM »
are the problems still on going? my Radar box software is telling me I have to register with AirNav also I cannot open my ShipTrax software at all.

Runway 31

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Re: RadarBox Main Server Outage - Update
« Reply #37 on: December 27, 2012, 08:21:50 PM »
You would have found the info if you read the forum Speedwagon

Alan

Runway 31

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Re: RadarBox Main Server Outage - Update
« Reply #38 on: December 27, 2012, 08:24:52 PM »
Lou.

Posted a short time ago on this thread may be your answer

We are doing some maintenance work on teh Network at this time. Should be ready in 30 mins. Our apologies for this.

Alan

chris kelham

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Re: RadarBox Main Server Outage - Update
« Reply #39 on: December 27, 2012, 08:29:43 PM »
back up now - great!

Lou

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Re: RadarBox Main Server Outage - Update
« Reply #40 on: December 27, 2012, 09:02:45 PM »
Thanks for reply

AirNav Development

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Re: RadarBox Main Server Outage - Update
« Reply #41 on: December 27, 2012, 10:30:36 PM »
Everything is up and running now but we are still working on the server.

FACTflights

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Re: RadarBox Main Server Outage - Update
« Reply #42 on: December 28, 2012, 06:19:45 AM »
Network connected here in Cape Town, thanks.
John
ZS1AGH
We live under a rock:  Table Mountain

Icom IC 706 Mk II G; Icom IC 726; Icom IC T22E; Yaesu 290R; Alinco DJ-V5 
No HF antennae at the moment.