Box unworkable

Sylwek · November 05, 2012, 07:54:15 PM

Hi all,

Thank you for sharing your experiences. In may case service comment is: "We have replaced F1 + added a resistor modification to help reduce chance of damage to the SAW Filter" Sounds familiar.

Regards,

Sylvester

FACTflights · November 06, 2012, 06:33:09 AM

I never got a report from the technicians that repaired my ANRB.

CoastGuardJon · November 06, 2012, 01:53:03 PM

Hi John, was there no delivery note or other sheet of paper enclosed with the returned unit?

FACTflights · November 06, 2012, 04:44:28 PM

None, maybe customs removed it.

CoastGuardJon · November 06, 2012, 09:52:56 PM

Hi John, it would be worth emailing W&S with the Ticket Number and asking them what had to be done.

Sylwek · November 20, 2012, 08:19:39 AM

Hi all,

A final update to this topic. Just have received the Box from Waters & Stanton. Works as new. Many thx to W&S for help.

Sylvester

fossie1 · November 20, 2012, 06:27:55 PM

Hi Sylvester,

I am still waiting on mine, hope to see it back soon.

What was wrong with your box and how long was yours away?

Stephen

Sylwek · November 23, 2012, 08:43:53 PM

Hi fossie1

W&S said as follow: "We have replaced F1 + added a resistor modification to help reduce chance of damage to the SAW Filter. Also we have improved the solder connection of the USB socket to the PCB"
The whole repair (postage time including) took about 2 - 3 weeks.

Regards,

Sylvester

fossie1 · November 24, 2012, 04:06:40 PM

Hi Sylvester,

I posted mine a month this coming Monday, so should see it this incoming week.

Thanks for the info.

Regards

Stephen