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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
(Moderator:
Runway 31
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Map Problem
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Topic: Map Problem (Read 4505 times)
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Canonjohns40D
Hero Member
Posts: 990
Map Problem
«
on:
July 09, 2012, 07:04:31 PM »
Hi
My box shutdown this afternoon while I was out. On my return from work I have just reloaded it but the map has disappeared? Any thoughts on why please? Any help appreciated.
John
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Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.
AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Map Problem
«
Reply #1 on:
July 09, 2012, 08:15:47 PM »
Go to Map and open/set map and choose the map you want see whether it reloads the map.
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Contact Customer/Technical support via:
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Canonjohns40D
Hero Member
Posts: 990
Re: Map Problem
«
Reply #2 on:
July 09, 2012, 11:29:59 PM »
Hi Airnav. Only back home and just tried default map didin't load it. Re-booted the machine and tried again still no map. All other functions are fine.
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Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.
Canonjohns40D
Hero Member
Posts: 990
Re: Map Problem
«
Reply #3 on:
July 10, 2012, 09:53:40 PM »
Hi Anyone assist pleae? Still no map.
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Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.
RodBearden
Hero Member
Posts: 9191
Re: Map Problem
«
Reply #4 on:
July 10, 2012, 10:27:07 PM »
Hi John
Have you tried Window menu... Restore Desktop?
Rod
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Rod
Canonjohns40D
Hero Member
Posts: 990
Re: Map Problem
«
Reply #5 on:
July 10, 2012, 11:16:59 PM »
HI Rod Thanks I just tried. The map area was white, all other functions working including 3D. When I tried window restore desktop the map area became grey but no map?
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Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.
AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Map Problem
«
Reply #6 on:
July 11, 2012, 07:54:10 AM »
Reinstall RadarBox, save your databases, it sounds like something has got corrupted somewhere.
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Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
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Canonjohns40D
Hero Member
Posts: 990
Re: Map Problem
«
Reply #7 on:
July 11, 2012, 08:48:29 PM »
HI Airnav Reinstalled and the map is back aircraft are plotting away quite happily. However my 3D button has now disappeared? Ahh well!
John
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Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.
AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Map Problem
«
Reply #8 on:
July 11, 2012, 09:15:45 PM »
Send us RB login id (to support) and we will reset it.
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Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]
Canonjohns40D
Hero Member
Posts: 990
Re: Map Problem
«
Reply #9 on:
July 11, 2012, 09:36:07 PM »
Thanks Airnav will do.
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Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.
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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
»
AirNav RadarBox and RadarBox24.com Discussion
(Moderator:
Runway 31
) »
Map Problem