Hi there,
If its a 64bit system you will need the 64bit drivers from the support page
http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip Unzip to a new folder somewhere you can remember, name it something like, Airnav 64bit drivers.
With the Radarbox connected to your computer, once unzipped go to Start \ Devices and Printers and you should see your radarbox, click on it, then the hardware tab, Properties, Change Settings, Driver, Update Driver, Browse my computer for driver software and sake it to where you unzipped the 64 bit drivers too, press Next and let the computer do its thing and all should be well
Alan