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Route Info

Started by Typhoon, March 24, 2008, 09:01:17 PM

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Typhoon

Why do the routes not show for every aircraft with a callsign even though when I do a check they are in the database?

MTIA.

(This only happens to local flights when connected to Network)
Typhoon

Allocator

Do you mean the routes are in the database, or the aircraft are in the database?

Can you give some examples of the callsigns that are not giving a route?

Typhoon

Quote from: Allocator on March 24, 2008, 09:49:25 PM
Do you mean the routes are in the database, or the aircraft are in the database?

Can you give some examples of the callsigns that are not giving a route?


The routes for the Callsign are in the database, but they dont always show on screen when im connected to the Network, not been connected to the network for the past 40 mins or so and every callsign shows a route,
Typhoon

AirNav Support

#3
We don't see that here, we have few test machines and none of that occurs and haven't had any support queries regarding this. Anybody else experiencing this?

Are you sure you are not confusing that fact that some routes are not in the database hence the aircraft label does not have routes. As we don't see any reason for the network to interfer with routes.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

jasper37

this is currently happening here also with flight no UAE17
not showing any route info via network tab but is in the database explorer

tarbat

Is there any chance that these are aircraft that change their callsign every few seconds - see http://www.airnavsystems.com/forum/index.php?topic=550.msg4134#msg4134

You could then understand the route information being missing if the flight was first picked up with a different callsign.

jasper37

very strange.............this flight no UAE17 has now appeared in my flights and shows the correct route info

ie   Dub to Man

Typhoon

Quote from: AirNav Support on March 24, 2008, 10:02:35 PM
Are you sure you are not confusing that fact that some routes are not in the database hence the aircraft label does not have routes. As we don't see any reason for the network to interfer with routes.

I have done a search in the database and found that the route is there but it doesnt always show when the flight number appears.



Quote from: tarbat on March 25, 2008, 10:58:26 AM
Is there any chance that these are aircraft that change their callsign every few seconds.

The UAE17 into MAN is a B777, which is not known (yet) like the B744 to have a flickering callsign.


This happens to quite  few different airline callsigns, i.e EZY, BMA, BMI, SHT etc  yet most of them have the route in the database
Typhoon

tarbat

#8
Does this only affect aircraft on the NETWORK list?  I think there was a problem reported a while ago about missing callsigns on network aircraft which might have a similar cause.

I can see the problem as well.  I've got UAL937 in my Network list, with no route.  But it's in my route table as:
UAL937   LSZH   KSFO   KIAD

Typhoon

Quote from: tarbat on March 25, 2008, 11:49:04 AM
Does this only affect aircraft on the NETWORK list?

No, it only seems to affect the ones picked up live by my RB, but turning off the Network each flight gets the route as soon as the flight number appears.
Typhoon

tarbat

#10
I just tested another scenario.  UAL935 was NOT in MyFlights, and was in Network with no route information.

It then transitioned into my airspace, and appeared in MyFlights with no route.

I turned OFF Network, and still no route in MyFlight.

I turned OFF Hardware Flights.

I then turned Hardware Flights back ON, and route information appeared (EGLL - KLAX).

So, definately a bug, probably caused by network aircraft not having route information, and that then causes the aircraft to have no route information when it transitions into your local airspace.

AirNav Support

Ok Thanks guys, this has been noted and we will investigate further and get a fix.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Allocator

#12
I can confirm what tarbat found - ICE455 in MyLog list with no route, went to add it to the NavData.db3 but the route is already there.  When ICE455 became a network track, the route showed correctly.

I know that AirNav have this in hand, so just an observation from me.

Deadcalm

#13
Similarly, RYR4523 this morning is displayed as a target without Departure and Destination airfields showing, going through Tarbat's procedure made them visible.  For info and confirmation.

DC

* Just for interest, captured this instance this afternoon;

Before



After

Go around, I say again go around...

RodBearden

Hi Guys

I can't find an cure for this related problem:

I added SBI887 and SBI888 to the routes database, but no matter what I try, including restarting RB, and closing and starting hardware and network flights, the route info and lines still won't show on the map or in MyFlights, whether the flight is on the network or is in MyFlights.

Pic of my database attached - oh and why are the two NV fields of the added records pink? Is this a clue?

Rod


[attachment deleted by admin]
Rod