Alert emails very long delays.

[neroon79]

No Log received today.

[AirNav Development]

We do confirm that we are still having problems with this feature and we continue to work on it to fin a definitive solution. We will keep you informed.

[Sketco]

As at 09:50 22/03/2012:
Email Alert Received
Manual Report sending working
Auto report sending  failed, but generated message of success in Auto report log

ARB 2010 Ver 3.13
2009/12/09 02:24
Firmware 02.03.1

Windows Vista
Settings and premissions correct

[paulmarcfineman]

Has anyone had problems with alerts
Not coming through
Paul in orpington
Anyone else

[neroon79]

Can Confirm that a Alert for B748 G-GSSF received 10minutes ago, has not come through until now. Further no Auto-Log was received today.

[GreekSpy2001]

I getting mixed results.  some are being delivered on time whereas others are delayed by a couple of hours. 

Graham

[paulmarcfineman]

Same here slight delay but
Coming through
Paul

[AirNav Development]

We are now processing emails using a third party email server. Things seem to be getting better still not working at 100%. We have one programmer working on this and at this time we are checking how the current solution performs.

[b777200er]

Air Nav may we have an update on this problem. Not only am I not receiving squawk alerts, auto logs to the Mode S group is not  being forwarded by the third party server.

Thanks
Donnie

[paulmarcfineman]

Ji have had no alerts since
6am today any update
Paul in kent

[paulmarcfineman]

Good evening im getting alerts, but there is a delay between the alerts from radar box to my email
anyone else had this today
paul

[RodBearden]

And I'm still not getting email notifications of forum posts. Presumably a related issue.

Any news, AirNav?

Rod

[paulmarcfineman]

Hi rod I have had the same problem
No alerts this morning
Paul in kent

[b777200er]

Air Nav-------may we please have an update on the e mail status. I have not received and alert in 48 hours and my auto report is not being process

thanks

[AirNav Support]

This is still being worked on, we are hoping for a resolution asp.

As you know we moved mail servers which had further capacity combat the issues we were seeing beforehand but it seems these can't handle the load either. We are looking at ways to handle the load better.