Windows 7 64bit Driver ------ HELP !!

Started by BOATMAN1950, February 09, 2012, 09:59:43 AM

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AirNav Support

The 64bit drivers are signed. Windows 7 doesn't allow unsigned drivers.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

BOATMAN1950

Ok understand. Looks like I will only be able to use the RB with XP as I have installed/un-installed the new drivers many times now with the same result.

I have read that other people have had the same problem ??!!

I'm upgrading to £d so hope I don't have issues with that as well.

Chris

AirNav Support

Not sure what you mean sir. The majority of our customers are now on Windows 7 and a fair few using 64bit thats why we have the signed drivers.

Make sure you pointing towards the latest drivers which are signed and correct for Windows 7 64bit not any others and use the latest software version and there should be no problem.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

RodBearden

Chris - it's something other than the operating system - I've been happily running the latest version of RadarBox on Windows 7 Home Premium 64bit for over a year - no problems at all.

Rod
Rod

BOATMAN1950

Thank a lot for the help. I will give it another go or maybe wait until I have installed the 3D upgrade.

Seems most strange as the device (RB) is showing on the PC as correctly installed with the correct drivers ( I hope ) !!

Chris

anorak

Not that I know what I`m talking about, but could there be a firewall issue?  (Just a thought)
Keep us informed of your progress, as it might help others in the future.
Best of luck,  Dave.
Dave. Exmoor, North Devon.

tarbat

Quote from: BOATMAN1950 on February 09, 2012, 05:10:37 PMSeems most strange as the device (RB) is showing on the PC as correctly installed with the correct drivers ( I hope ) !!

But earlier you said the drivers were un-signed.  That would indicate that you have the wrong (old) drivers installed.

See http://www.airnavsystems.com/forum/index.php?topic=786.0 for the drivers FAQ.

Runway 31

Chris,

Same here installed no problems

You should have 5 drivers in the Control Panel

C:windows\system32\drivers\ftdibus.sys version 2.06.00
C:windows\system32\ftbusui.dll  version 1.2.0.1
C:windows\system32\ftd2xx.dll version 3.01.19
C:windows\system32\ftlang.dll version 1.4.0.1
C:windows\system32\syswow64\ftd2xx.dll version 3.01.19

Is that what you have

Alan


BOATMAN1950

It appears that I 'may' have the incorrect drivers ??

In the FAQ they describe installation of the 'old' drivers (unsigned)

Can someone tell me where to find the correct drivers, as in the support page for the RB the drivers there are the previously unsigned ones as when I install them I get the warning message re they are 'unsigned' !!?

Also, when I load in the main program I get a Windows warning message that 'The publisher of ANRB403Setup.exe could'ent be verified.


Thanks again

tarbat

Quote from: BOATMAN1950 on February 09, 2012, 06:11:52 PMCan someone tell me where to find the correct drivers

Win7 64-bit drivers from http://www.airnavsystems.com/RadarBox/support.html - scroll down to the link for
http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip

Instructions from that page:

Our new Microsoft Certified Driver package is now available from:
http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip
 
Instructions:
1- Download the file above;
2- Unzip it to a folder on your computer;
3- Disconnect your RadarBox USB cable, wait a few seconds and connect it again;
4- When Windows prompts you to find the proper RadarBox driver browse the folder where you have extracted your drivers to;

If the above Windows prompt box does not appear:
1- Go to Windows Control Panel - Device Manager- USB Controllers - RadarBox - Driver -  Update Driver
2- Point at the relevant folder and install the drivers;

Runway 31

Chris,

They are on the support page  http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip

I ant remember if I got any but ignore any warning

Alan

BOATMAN1950

They are the drivers I have tried to install many times and for some reason do not work on my machine which is a high end i7 PC running Windows 7 Premium with no other problems.

According to my PC they are not digitally sighned !!

As a matter of interest I called a friend of mine who has had exactly the same problems trying to get the RB to work on his pc ----- he now has an sbs-1er

Thanks again


eyeinthesky

#27
I remember I had the same problem, my problem was I was putting the driver in the folder wrongly,
when it asked what folder to put the driver into I put in the folder, (I was opening the folder first which was wrong. .) .
Hope it helps.
Using the Canon 10x30 IS Binoculars with Image Stabilisation, Brilliant job on a clear day.

Bob SEN

I might be wrong, but it sounds to me like the 64 bit drivers are waiting in the "wrong" folder (if ANRB has been installed in C:/Airnav).....

cheers

Bob
1/2 a mile South of EGMC/SEN

MY PHOTO'S http://www.flickr.com/photos/96219572@N07/

.

johnboy

Had the same problem, gave up, and now just run it on my XP laptop and Vista pc. Had problems with Windows 7 loading other programmes, so now the wife uses it as facebook seems to work on everything.