Windows 7 64bit Driver ------ HELP !!

[BOATMAN1950]

Hi all, My RB works fine on my laptop running XP, but even after updating the drivers several times on my main PC running Win 7  64bit it is no go !!

I get an on scrreen message 'hardware checking' !!

I have tried dis-connecting the RB etc etc etc but still no go.

Device manager shoes RB as functional.

Any ides 'Please' ???   

[Runway 31]

Silly question, when you say updating the drivers i presume you downloaded and installed the 64bit drivers?

Alan

[BOATMAN1950]

Hi Alan, thats right. I have downloaded the latests drivers and device manager shows the device is working ok, but its not !!

[AirNav Support]

Can you confirm which version of RadarBox are you running on your Windows 7 machine?

[BOATMAN1950]

It is the early RadarBox 2009 version  s/n ANRB10200

[AirNav Support]

Download the latest version from our website (click on RadarBox in the menu and support), you need to have 2010 version or the 3D version with the latest 64bit drivers.

[Runway 31]

Suggest you download the latest version http://www.airnavsystems.com/download/anrb/403/ANRB403Setup.exe and see how you get on.

I would delete the original version firs,t install the new one and then the drivers before attaching the USB cable.

Dont install to the default c:\programfiles location, install to somewhere like c:\airnav

Alan

[BOATMAN1950]

All done as requested but it is still the same. Device manager show device working correctly & driver ok but no go. LED on RB off all the time !!

[Runway 31]

Boatman

In Control Panel/Devices and Printers/ Unspecified is all OK or is there a yellow exclamation mark

Alan

[BOATMAN1950]

All OK Alan; RB is showing installed and working OK !!!

Chris

[Runway 31]

Good glad you got it working Chris.  Was wondering if your USB cable was duff

Alan

[BOATMAN1950]

Sorry Alan, NO its not working, I meant all ok with the driver install.

Tried another usb cable as well by the way

Chris

[Runway 31]

Chris,

If you are not getting power to the box are you USB settings ok.  Is the cable connected straight from a USB socket or via a hub?

Other than that I am out of ideas.

Alan

[AirNav Support]

You mention earlier "LED on RB off all the time !!" Are you saying there are no LED lights on at all on the RB?

[BOATMAN1950]

Only the power LED is on. The usb LED should flash in idle (polling) state once a second as it does on my laptop running Windows XP which it does fine.

As the driver is un-signed I think there maybe a conflict when it is run on Windows 7 64bit ??!!

Chris