There is one thing that annoys me in radarbox

Started by Aerotower, June 25, 2011, 11:58:01 AM

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Aerotower

There is one thing that annoys me in radarbox, is that to catch a plane to one hour and then another and only because he had the same flight ID is considered that the same flight. This makes only be registered once while in flight hours have been completely different.

When will they solve this annoying problem??

AirNav Support

We will check the logic behind the duration shown in MyLog.

The logic works fine with Commercial jets which will change there flight id when returning though with GA flights or aircraft that don't change there flight id it does use a specific duration before derteming whether its the same flight.

We have been asked before that in future versions to allow for this duration to be changed depending on the customers location.
Contact Customer/Technical support via:
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Aerotower

Solving this problem is to save radarbox users many hours of a trip to the SQLite to change this error on Mylog database.

ACW367

Support
I provided Dev with extensive research on this bug in the big bug list I provided to them in early May. 

As the bug research has been two months with Dev, maybe they can provide us with an update on progress in development of the long required patch release.

AirNav Support

The issue aero tower has mentioned isn't a bug your mentioning. Here the flight id hasn't changed where as the cases your probably mentioning is where it is changing (commercial flights)
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

ACW367

It was reported by me here on 26 Feb (earlier than I thought above),
http://www.airnavsystems.com/forum/index.php?topic=5940.msg62192#msg62192

Quote from: ACW367 on February 26, 2011, 02:46:14 AM
- Corruption bug to route if same aircraft picked up only once on seperate days with same callsign each day, displays as one flight and does not appear on reporter for latest day.
See attachments

In the next post down Dev said 'We will check this one.'

and I did provide Airnav Dev with much fuller analysis about 2 weeks later in early March by Email

I then further asked for an update after 5 weeks and was told you wished to remain tight lipped!

http://www.airnavsystems.com/forum/index.php?topic=6075.msg64391#msg64391

Are you still remaining tight lipped on progress of the needed patch release, after 3 months of development analysis of this and the other listed bugs.

AirNav Support

The changes are on the list for the new version. As well as many others, don't worry Sir they will be rectified.

However the issue mentioned in this thread is not to do with corruption over days.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]