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Author Topic: Network down again!  (Read 12955 times)

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Evanelpus

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Network down again!
« on: May 08, 2011, 08:52:02 AM »
Anyone else experiencing problems getting the network to fire up?

AirNav Development

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Re: Network down again!
« Reply #1 on: May 08, 2011, 08:56:55 AM »
We do confirm network is up and running now and we've had no downtime in the last 24 hours.

jaspair

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Re: Network down again!
« Reply #2 on: May 08, 2011, 09:02:09 AM »
network off
jaspair

Evanelpus

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Re: Network down again!
« Reply #3 on: May 08, 2011, 09:03:15 AM »
Thanks for the prompt answer.

It did come on after about five minutes but now it's gone again.

Is anyone else having the same problems?

eyeinthesky

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Re: Network down again!
« Reply #4 on: May 08, 2011, 10:37:21 AM »
NO
Using the Canon 10x30 IS Binoculars with Image Stabilisation, Brilliant job on a clear day.

AirNav Support

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Re: Network down again!
« Reply #5 on: May 08, 2011, 12:18:31 PM »
Remember if your not getting the network check our status page first.

http://www.airnavsystems.com/airnavstatus.php
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

RNAGG

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Re: Network down again!
« Reply #6 on: May 09, 2011, 01:07:35 AM »
Down again!

AirNav Development

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Re: Network down again!
« Reply #7 on: May 09, 2011, 04:39:16 AM »
One more time please always check:
http://www.airnavsystems.com/airnavstatus.php

Most of the reports we get of the network being down are problems of users internet conenctions.

Chris11

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Re: Network down again!
« Reply #8 on: May 09, 2011, 08:12:45 AM »
Just checked... and the status page says "Offline" ;)

AirNav Support

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Re: Network down again!
« Reply #9 on: May 09, 2011, 08:14:34 AM »
We are aware :) the checker site (another company which checks our services are up) is having issues. Rest assured everything is up at the moment.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Evanelpus

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Re: Network down again!
« Reply #10 on: May 09, 2011, 10:57:38 AM »
I am very disappointed that, having had the network for less than a week, the three times when I really wanted to use it, it has been offline.



Runway 31

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Re: Network down again!
« Reply #11 on: May 09, 2011, 11:00:41 AM »
Its working OK for me and its been OK since I switched on at 0800 here in the UK, are you sure its not your ISP having issues.

Alan

AirNav Support

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Re: Network down again!
« Reply #12 on: May 09, 2011, 11:15:47 AM »
Evanelpus,

When was the last time you wanted to use it? The stats are showing from our external monitoring and internal that it was only May 4th to the morning of the 5th that we had an outage that was mentioned on the forum. There has been no other outage since.

Whenever there is an outage the forum gets busy with posts about it and we get emails as well as our monitoring shows warnings. None of this has happened since the 5th. What type of internet connection are you using? and were other sites appearing fine during the outage?
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Evanelpus

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Re: Network down again!
« Reply #13 on: May 09, 2011, 01:53:45 PM »
Evanelpus,

When was the last time you wanted to use it? The stats are showing from our external monitoring and internal that it was only May 4th to the morning of the 5th that we had an outage that was mentioned on the forum. There has been no other outage since.

Whenever there is an outage the forum gets busy with posts about it and we get emails as well as our monitoring shows warnings. None of this has happened since the 5th. What type of internet connection are you using? and were other sites appearing fine during the outage?

Twice last week and yesterday morning (Jaspair reported it down as well yesterday).  If I'd have known I was expected to give dates and times, I would have made a note of them.

I have a wireless connection from BT and yes, I could get other websites to work at the time I reported the outage.  I'm not stupid and I find your answer quite condescending.

I have read from past posts that the network has been down yet your status page has shown it to be working.

I wish I'd never subscribed to the network.  Is there any chance of a refund?

Runway 31

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Re: Network down again!
« Reply #14 on: May 09, 2011, 01:57:50 PM »
It was definately up yesterday morning

Alan