AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Can not connect to SMTP server  (Read 18053 times)

0 Members and 1 Guest are viewing this topic.

tarbat

  • ShipTrax Beta Testers
  • Hero Member
  • *
  • Posts: 4219
    • Radarbox at Easter Ross
Re: Can not connect to SMTP server
« Reply #15 on: March 17, 2008, 12:20:50 PM »
Alert emails are sent from the local PC.  I see a little envelope and Norton email scanner popup when an alert gets sent.

I'm running Norton Protection Centre, which doesn't stop the alerts being emailed, although it does scan each alert email:


Alert email headers contain:
X-Apparently-To: [email protected] via 217.146.189.147; Mon, 17 Mar 2008 12:16:45 +0000
X-Originating-IP: [70.85.58.228]
Authentication-Results: mta810.mail.ukl.yahoo.com  from=airnavsystems.com; domainkeys=neutral (no sig)
Received: from 70.85.58.228  (EHLO mail.airnavsystems.com) (70.85.58.228)
  by mta810.mail.ukl.yahoo.com with SMTP; Mon, 17 Mar 2008 12:16:45 +0000
Received: from ghe520
        by mail.airnavsystems.com (Merak 8.9.1) with ASMTP id XPH46841
        for <[email protected]>; Mon, 17 Mar 2008 12:16:41 -0000
From: "AirNav RadarBox 2008 Alert" <[email protected]>
Subject: Received Registration: G-SASD
To: [email protected]
Date: Mon, 17 Mar 2008 12:16:28 +0000
X-Priority: 3
X-Library: Indy 9.00.10
X-Spam-IndexStatus: 0


The fact that the email has a from address of [email protected] may prevent the email being sent with some ISPs who require that email from addresses are for that ISP's domain.
« Last Edit: March 17, 2008, 12:24:50 PM by tarbat »

Roadrunner

  • Hero Member
  • *****
  • Posts: 600
  • Aviation enthusiast since school visit to Heathrow
Re: Can not connect to SMTP server
« Reply #16 on: March 17, 2008, 06:01:43 PM »
I would like to know why it has been set up to have their non-usable email address
AirNav RadarBox 2008 Alert [[email protected]], rather than showing from my email address (if I so want), or are we not expected to want to send the info to a third party - or do they not want us to ?  :-)

AirNav Support

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 4127
Re: Can not connect to SMTP server
« Reply #17 on: March 17, 2008, 07:45:46 PM »
Its sent from our server hence we don't want to spoof emails that way. Its best to keep it an email from our server.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

prbflight

  • Sr. Member
  • ****
  • Posts: 328
Re: Can not connect to SMTP server
« Reply #18 on: March 18, 2008, 12:10:07 AM »
Maybe if someone explained exactly how RadarBox sends e-mails I might have a better idea of what to look for.  Example:  I have Acarsd send an auto report to myself every midnight with no problem.  To do this I had to go into the configuration setup program and fill in my smtp information.  My Norton Internest Security does not block Acarsd from sending reports.  There is no where in RadarBox to enter information regarding my smtp server so how does RB know what my info is?  Sorry but I'm not a computer wiz and I can't understand this.  Any help is appreciated.

Paul

AirNav Development

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 2545
    • AirNav Systems
Re: Can not connect to SMTP server
« Reply #19 on: March 18, 2008, 12:28:29 AM »
As I type we have changed this for V1.5. Emails will be sent from your email address (if it is available in Preferences window).

prbflight

  • Sr. Member
  • ****
  • Posts: 328
Re: Can not connect to SMTP server
« Reply #20 on: March 18, 2008, 12:44:03 AM »
Great News!  I hope this will solve my dilema.

Paul

AirNav Development

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 2545
    • AirNav Systems
Re: Can not connect to SMTP server
« Reply #21 on: March 18, 2008, 01:17:26 AM »
Implemented now. That's what we call programming in real-time. :-)

Roadrunner

  • Hero Member
  • *****
  • Posts: 600
  • Aviation enthusiast since school visit to Heathrow
Re: Can not connect to SMTP server
« Reply #22 on: March 18, 2008, 12:19:40 PM »
Good One ! :-)

prbflight

  • Sr. Member
  • ****
  • Posts: 328
Re: Can not connect to SMTP server
« Reply #23 on: March 19, 2008, 03:51:04 AM »
Did this make it into the ver1.5 release?  I can't seem to find it in PREFERENCES.  I still can't connect to the smtp server.

Paul

AirNav Development

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 2545
    • AirNav Systems
Re: Can not connect to SMTP server
« Reply #24 on: March 19, 2008, 03:58:34 AM »