RB and my new PC

[John Racars]

I forgot to mention it but i installed my radarbox in program files and not in program files x86

Fred,

I follow the suggestion RB made. Also x86!

right click on the radarbox in the start devices folder as per Airnav then that will allow you to go to the folder where you put the drivers.

Allan, not possible. I can not choose any path to make the RB clear where the drivers are.

[hofs]

Hello John
Have you looked at the bottom of your screen there is a little flag (computerproblemen) . Maybe if you start up radarbox and you click on this flag it will show you the way to gett the correct screen to enter the driver.
I cant remember the way i got to the right screen a year ago.
I only know it was on the bottom of the screen and it told me there was a driver missing and i had to search manualy to find and install the driver .
P.S i only use program files and NOT programfiles X86 . Programfiles X86 is 32 bits.

[John Racars]

Sorry and Thank you all again for all the help.

I un-installed RB from that ....X86 directory and re-installed in the "normal"  programfile-directory. Including the drivers so it looks. When I try to download it from the AirNav site the message "file exist"  appear...

Starting the software but No aircraft on the screen and, ofcourse, no flashing white light on the RB.

[hofs]

Have you already tried the flag (Computerproblemen )on the toolbar at the bottom after starting up radarbox?

[AirNav Support]

John,

Please do the following

1. Download the 64bit Drivers and extract them to a folder. Note down that folder you have extracted it too.

2. Start Menu -> Devices and Printers -> Double click on RadarBox -> Hardware -> Properties -> Change Settings -> Driver -> Update driver -> Manual search and you now need to enter the location you extracted the 64bit drivers too.

It should then find it and install the drivers.

[knight01]

Download the drivers and copy them into a location/folder you can remember.

Just follow these 5 simple steps for Windows 7 x64.

1 - Right-click "Computer" icon, then click "Manage".
2 - Select Device Manager.
3 - Expand Universal Serial Bus Controllers, then select and Right-click on "Airnav Radarbox".
4 - Left-Click "Update Driver Software...".
5 - Left-Click "Browse my computer for driver software".  Find the folder where you downloaded/unzipped the drivers and select the driver.

HTH

[John Racars]

It should then find it and install the drivers.

Support,

Finally. RB is running!!!!! Thank you verry, verry much for your patience with me.

Sorry for all the extra work.

Kind Regards, John

[MIKE.UTD]

Hi,

Could AirNav do one of there videos showing how to install the hardware ? My system still does not allow me to look on the internet with Airnav running and crashes. My alerts have just stopped working as well. Having a nightmare with this.

Mike.

[AirNav Support]

Mike,

Can you try a different browser such as Chrome or Firefox see whether you can surf the net on those without any issues.

[hofs]

Hello Mike
I had the same problem a year ago. I am not a computer expert but i was able to solve the problem.
Search in your computer to find the screen with the computer faults and you wil see always the same code assoon as radarbox crashes.
Search for this code on the internet and you wil find something about masterbrowser that you have to change.
That stops radarbox shutdown with 80% and after a while it runs forever.
changing your browser doesn't help
This is what i had to do to solve the problem.
Fred

[tarbat]

Could AirNav do one of there videos showing how to install the hardware ?

Does this help - http://www.youtube.com/watch?v=mFiGKUNMp-Y

[John Racars]

Hi Support and All,

I am verry sorry to say but I have to do a totally new install on my new PC. So this means that all my installed (RB included) programs destroyed.

I must build up again. All help will be verry welcome.

To start with Support: Where can I download my version?

Again, I am very, verry sorry for this incoveniense!

[RodBearden]

Hi Hans

You can download the software from the Support page here: http://www.airnavsystems.com/RadarBox/support.html

and the updates to logos etc from my downloads page here: http://rodb.gofreeserve.com/RadarBox/Downloads.htm

Good luck!

Rod

[John Racars]

Hi Rod,

Sofar so good.

But.... now I forgot to install the driver(s)..... Sorry again.

[RodBearden]

Hans - the drivers are also on the support page - down towards the bottom.

Rod