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Author Topic: airNav freezing 2/ Drivers win 7 64 bit  (Read 3152 times)

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MIKE.UTD

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airNav freezing 2/ Drivers win 7 64 bit
« on: October 20, 2010, 09:49:32 AM »
Hi,

Sorry for posting again but had no feedback from support for over a week so someone out there may be bale to help.

I have the program in its own C:/Airnav so not in C:/programs etc.

Just for information just did the below in ref to the drivers :

Our new Microsoft Certified Driver package is now available from:
http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip
 
Instructions:
1- Download the file above;
2- Unzip it to a folder on your computer;
3- Disconnect your RadarBox USB cable, wait a few seconds and connect it again;
4- When Windows prompts you to find the proper RadarBox driver browse the folder where you have extracted your drivers to;

If the above Windows prompt box does not appear:
1- Go to Windows Control Panel - Device Manager- USB Controllers - RadarBox - Driver -  Update Driver
2- Point at the relevant folder and install the drivers;

Says I have the latest drivers.

Just for info there is no AirNav driver folder in my C:Programme files and(X 64) version just in my C:Airnav/radarbox/drivers.
Which has 2 folders :

ANRB64bitDrivers 15/10/10 File folder
ANRB64bitDrivers 08/11/09 Compressed zipp.

Is this the problem ?

Thanks again.

Mike. 
 
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AirNav Support

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Re: airNav freezing 2/ Drivers win 7 64 bit
« Reply #1 on: October 20, 2010, 09:59:00 AM »
Thats not the problem. You do have the latest drivers.

You will need to try RadarBox on another machine to rule out any issues with just your machine.

You mentioned before it has trouble every 2 minutes. That does sound like something is interfering every 2 mins to either run a job or check which causes it to lock up.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

MIKE.UTD

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Re: airNav freezing 2/ Drivers win 7 64 bit
« Reply #2 on: October 20, 2010, 02:21:04 PM »
Hi,

RadarBox is running okay on my Samsung netbook with Win XP.

It is an intermittent fault as can run for some time then other times 2 minutes.

Just by clicking on the forum link whilst running the radar box has caused it to stop.

Just what should be in the drivers folder of C:/Airnav radarbox/driver ?

I click on it and I have a folder :

ANRB64bitdrivers    If I click on that to open I see 3 folders :

amd64,
ANRB64bitDrivers,
i386.

Is this right ?

Thanks

Mike.


steveadi

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Re: airNav freezing 2/ Drivers win 7 64 bit
« Reply #3 on: October 20, 2010, 05:01:42 PM »
if its any help i have
amd64
i386
ftd2xx.h
ftdibus   security catalog
ftdibus    setup information
ftdibus    security catalog
ftdiport    setup information

running widows 7 64 bit

steve


MIKE.UTD

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Re: airNav freezing 2/ Drivers win 7 64 bit
« Reply #4 on: November 13, 2010, 10:22:06 AM »
Hi,

Just been to states for 3 weeks and box  worked okay on Samsung netbook which was left on for days in hotel.

On dreaded Win 7 and new desktop still freezes as soon as go to a website etc.

Anyone help tried everything as in previous posts.

Mike.