I could offer a break to BAA on a free of charge basis - the break would be a clean one to the neck ! Myself, my wife and two young children just spent last night trying to sleep on the cold floor of Terminal 3 arrivals lounge. Only space we could find was near the door. Most of the stranded passengers were okay, but I was seriously upset when I attempted to gain one of the last sandwiches on the shelf in a shop. Situation was near bedlam. The sandwich was for my 6 year old son whom was hungry. An ignorant fat bastard elected to push in front of me and snatched the remaining sandwiches. We unhappily settled for the last can of pringles. Queued for 20 minutes - only to be told by the store manager they were closing and we couldn't buy the pringles ! We were unceremoniously ejected from the shop along with all others in the queue. My son burst into tears ... "but Daddy I am hungry". I am not an aggressive chap, but how I restrained myself is beyond me. Overnight my son couldn't sleep, being as he was cold and hungry - luckily my 3 year old daughter managed to sleep on top of my wife. A few drunken idiots shouting profanities wasn't good, although I had the entertainment of watching the rarely seen policemen chasing the drunk around. Ho hum, our well planned 3 week holiday is now screwed, and we are all back home.
The baggage collection area was a shambles. All carousel screens stated "not in service". We had to search through literally thousands of bags to find ours. Every airport staff I asked for assistance said "I don't know" - or words to the same effect.
Credit to Marks and Spencer shop. We finally got a packet of fruit to eat there. Whilst I was queuing, my wife needed to take my daughter to the toilet, and asked an Italian chap to watch our bags. Not only did he watch the bags - he also insisted upon giving his fleece jacket to my wife to keep her and my daughter warm. He refused to take his jacket back even when I re-appeared with my son. What a nice guy.
Sigh - sorry for the rant... just have to get it off my chest !!
