AirNavSystems,
I returned my Radarbox to the UK, sent from the USA about 1 month ago, because it was not receiving any signals. I only received a hand-written repair order confirming but the writing was hard if not impossible to read. I have not received any emails yet.
Please look into Repair order 10670 sent to Waters & Stanton. You gave me their address to send it to.
I am not happy about this whole process and ask others reading this to really consider sending it back to the UK - you may never see it again!