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Author Topic: program freeze on Prefrences  (Read 2620 times)

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springbok

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program freeze on Prefrences
« on: June 26, 2010, 08:08:06 AM »
i have had this problem a few times recently, after the program has been running for a few days and i open the preferences tab it will "freeze" you can see the program running in the background but you cannot close the preferences tab or do anything else. you have to go "ctrl/alt/del" to close the program. when it opens again a few days worth of mylog data is missing.
i do save the previous days log via the reporter function, a text doc, is there anyway to import that data back into the progam and mylog?
« Last Edit: July 03, 2010, 08:15:34 PM by springbok »

springbok

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Re: program freeze on Prefrences
« Reply #1 on: July 03, 2010, 08:16:11 PM »
2 weeks and nobody have any idea????

RodBearden

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Re: program freeze on Prefrences
« Reply #2 on: July 03, 2010, 08:44:56 PM »
Hi Springbok

Are you saying that in the Preferences dialogue box, you click the OK button and then nothing happens? We've had a few people saying that they can't see the OK button on the screen at all, and that usually is because of screen resolution problems.

Rod
Rod

springbok

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Re: program freeze on Prefrences
« Reply #3 on: July 03, 2010, 08:54:44 PM »
when having the preferences box open it will freeze and you cannot do anything in the radarbox program although you can see the program running behind the preferences box. you have to shut down the program and you lose all your mylog data that has built up since you last shut down the program..

RodBearden

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Re: program freeze on Prefrences
« Reply #4 on: July 03, 2010, 08:59:12 PM »
I'm afraid I don't know what's going on there. I can only suggest you raise a ticket with Support - they're very good!

Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html or
[email protected]

Rod
Rod