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Author Topic: Windows 7 Installation  (Read 3311 times)

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NigelR

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Windows 7 Installation
« on: June 26, 2010, 07:57:53 PM »
I've just tried to install the AirNav software onto a newly purchased laptop with Windows 7 but I'm getting the Hardware: Not Connected message and a red light. I've tried installing a 2009 version then a 3D upgrade I bought but no difference.

Please could someone provide me with a step-by-step guide to correcting this problem for someone who knows very little about computers. I've tried to follow some of the discussions on here, it seems to be a driver problem (if i have understood the discussion correctly) but when I do searches for the drivers nothing is found. One message said downloading them from the AirNav website but I've looked for them and can't find them.

Any help would be appreciated.

Also please could someone tell me - do I have to install the 2009 software (v. 2.0?) before I install the 3D upgrade??

Many thanks

Bob SEN

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Re: Windows 7 Installation
« Reply #1 on: June 26, 2010, 08:05:41 PM »
Hi Nigel

I had this same problem myself & the cure for me was to "do a search" or "update driver" for the drivers & "browse" your way to the C:/program files (x86)/airnav systems/airnav radarbox/drivers folder & then it finds & loads the drivers........... well it worked for me anyway!!

hth

regards

 Bob
« Last Edit: June 26, 2010, 08:13:04 PM by Zeek »
1/2 a mile South of EGMC/SEN

MY PHOTO'S http://www.flickr.com/photos/96219572@N07/

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NigelR

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Re: Windows 7 Installation
« Reply #2 on: June 26, 2010, 08:14:27 PM »
Hi Bob

Thanks for this tip, tried it and it seemed to be installing the drivers but then it failed saying 'Windows requires a digitally signed driver' so I've no idea where to go next being useless with computers

Many thanks for your suggestion anyway

Nigel

Bob SEN

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Re: Windows 7 Installation
« Reply #3 on: June 26, 2010, 08:40:39 PM »
Hi Bob

Thanks for this tip, tried it and it seemed to be installing the drivers but then it failed saying 'Windows requires a digitally signed driver' so I've no idea where to go next being useless with computers

Many thanks for your suggestion anyway

Nigel

did it not give you the option to "continue anyway" ?

if not, the latest drivers are here at the bottom of the page, download them, extract them & copy into the previously mentioned folder........... then run the process I suggested again......

http://www.airnavsystems.com/RadarBox/support.html

Bob
« Last Edit: June 26, 2010, 08:44:47 PM by Zeek »
1/2 a mile South of EGMC/SEN

MY PHOTO'S http://www.flickr.com/photos/96219572@N07/

.

AirNav Support

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Re: Windows 7 Installation
« Reply #4 on: June 26, 2010, 09:06:41 PM »
Nigel,

The drivers on the page below are signed

http://www.airnavsystems.com/RadarBox/support.html

You can also download the 3D version without needing to install version2 first.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

NigelR

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Re: Windows 7 Installation
« Reply #5 on: June 26, 2010, 09:30:35 PM »
Many thanks Bob and Air Nav Support all up and running now

Thank you

Nigel

Bob SEN

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Re: Windows 7 Installation
« Reply #6 on: June 26, 2010, 09:41:36 PM »
Many thanks Bob and Air Nav Support all up and running now

Thank you

Nigel

your welcome............. ;-)
1/2 a mile South of EGMC/SEN

MY PHOTO'S http://www.flickr.com/photos/96219572@N07/

.