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Author Topic: Are we having network problems/  (Read 16176 times)

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Southwest

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Are we having network problems/
« on: June 15, 2010, 08:31:38 PM »
9.30pm UK time.

One minute I have network, then I don't.  Then the live network feed goes from green to yellow and then yellow on ordinary network.

phil zech

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Re: Are we having network problems/
« Reply #1 on: June 15, 2010, 09:11:00 PM »
Southwest,

Same here,  subscribe to 'Real-Time' network but only receiving  'Network' flights tonight

On and Off throughout the evening, yellow to green and back again.

Hopefully only a blip, and OK soon.

Cheers

Phil

DaveG

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Re: Are we having network problems/
« Reply #2 on: June 15, 2010, 09:13:08 PM »
Can confirm the same, keeps dropping out live (and 3D at times, guess because of internet to airnav connection not 100%)
Cornwall, UK

AirNav Support

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Re: Are we having network problems/
« Reply #3 on: June 15, 2010, 09:19:34 PM »
We are investigating this.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Southwest

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Re: Are we having network problems/
« Reply #4 on: June 16, 2010, 07:04:08 AM »
8am UK time

Same thing still happening.

Southwest

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Re: Are we having network problems/
« Reply #5 on: June 16, 2010, 07:04:45 AM »
Sorry, also meant to say NO network at all now!

Johnc

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Re: Are we having network problems/
« Reply #6 on: June 16, 2010, 07:08:08 AM »
No network at all here either

Southwest

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Re: Are we having network problems/
« Reply #7 on: June 16, 2010, 07:10:46 AM »
Just noticed the Online status is showing down.

Paul-HQ

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Re: Are we having network problems/
« Reply #8 on: June 16, 2010, 07:26:43 AM »
Same here. System message stating network is back to 5 minute delay from Real-time and no network coverage.

joschibatschi

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Re: Are we having network problems/
« Reply #9 on: June 16, 2010, 07:53:19 AM »
also here in Aalen-South-Germany

Southwest

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Re: Are we having network problems/
« Reply #10 on: June 16, 2010, 08:11:11 AM »
If this continues, how do Air Nav plan to recompense everyone who is paying for real time network?

AirNav Support

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Re: Are we having network problems/
« Reply #11 on: June 16, 2010, 09:08:39 AM »
Its been back online since 40mins ago. We are still playing with some of the servers to ensure this doesn't happen again.

We apologise for the disruption caused.

Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

jannuh

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Re: Are we having network problems/
« Reply #12 on: June 16, 2010, 11:21:29 AM »
Also the mailserver was down tonight and yesterday too.
No reports sent these 2 days, oh, last week also mailserver down.
This is common these days  :-(


Southwest

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Re: Are we having network problems/
« Reply #13 on: June 16, 2010, 07:00:48 PM »
Lost live radar network for at least 5 minutes tonight 8pm UK time and when I went to the ANRB status page, it said it was unavailable.  As soon as the rt network came back, so did the staus page.

C'mon guys, spend some of that Boeing money to give us Joe Averages a decent service.

AirNav Development

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Re: Are we having network problems/
« Reply #14 on: June 16, 2010, 09:43:13 PM »
We have had some problems with our central server today which left it down for some services during a short period. The problems seem to be corrected now.

Please note the network uptime stats for the last 30 days:
2010-May-17 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-18 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-19 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-20 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-21 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-22 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-23 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-24 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-25 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-26 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-27 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-28 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-29 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-30 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-31 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-01 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-02 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-03 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-04 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-05 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-06 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-07 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-08 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-09 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-10 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-11 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-12 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-13 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-14 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-15 Tue    1    0 hrs, 5 mins, 0 secs    99.653%
2010-Jun-16 Wed    1    3 hrs, 56 mins, 42 secs    81.791%