anything
AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Blue Light steady flashing  (Read 2477 times)

0 Members and 1 Guest are viewing this topic.

HDKey

  • New Member
  • *
  • Posts: 6
Blue Light steady flashing
« on: May 30, 2010, 11:06:07 AM »
Hi,

I've just run my RB 3D after a delay of about 2 weeks and can not get any local aircraft data to be displayed. If I turn on Network Flights, these are captured and displayed ok.
The Hardware:Connected is green.
The Process Hardware Flights is checked.
I've switched antennae between 2 externals and an internal - still no results displayed.
I've re-installed drivers.
My machine runs Windows XP SP3
The RB software version 4.03; Firmware 02.03.1

Any ideas anyone?

Phil, G7BSL

RodBearden

  • Hero Member
  • *****
  • Posts: 9134
    • Rod's RadarBox Downloads
Re: Blue Light steady flashing
« Reply #1 on: May 30, 2010, 11:13:59 AM »
It does sound like a driver problem - probably best to contact Support: http://www.airnavsystems.com/contact.html  or
[email protected]

Rod
Rod

Allocator

  • RadarBox24.com Beta Testers
  • Hero Member
  • *
  • Posts: 3568
Re: Blue Light steady flashing
« Reply #2 on: May 30, 2010, 12:33:55 PM »
Take a look at the AirNav support videos - link at the top right of the forum page, particularly the one that shows the driver installed correctly:

http://www.youtube.com/watch?v=mFiGKUNMp-Y

HDKey

  • New Member
  • *
  • Posts: 6
Re: Blue Light steady flashing
« Reply #3 on: May 31, 2010, 11:51:39 AM »
Thanks,

Drivers were correctly installed and the setup worked until recently. Notwithstanding I have already re-installed the drivers as mentioned in my original message.

Are you suggesting the drivers can become incorrectly installed?

BTW I have not switched USB ports.

Any suggestions anyone?

Phil

AirNav Support

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 4125
Re: Blue Light steady flashing
« Reply #4 on: May 31, 2010, 11:54:11 AM »
If you have another machine try installing it on there and see whether it picks up traffic. If not contact us via the methods in our signature and we will organise a return.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]