Frustrated!!!

54901 - Jim · May 17, 2010, 10:10:50 AM

Yesterday afternoon, aircraft N392KC flew within range of my house. Only the craft's ModeS information appeared on my screen. I visited GAS's site and updated the information in both the NavData and MyLog databases. When that same aircraft made its second appearance last evening, all of the information I had added was wiped from my system. I get dozens of these almost-blank records everyday, despite the presence of complete information in GAS.

Jim

Runway 31 · May 17, 2010, 10:54:39 AM

I have the full details in my database explorer. Try updating the info there.

Alan

54901 - Jim · May 17, 2010, 11:00:08 AM

I updated the NavData information using Database Explorer and the MyLog information via the GUI.

orkney · May 17, 2010, 11:00:20 AM

hello

The details (including a photo) are in the main airnav database as well so it must be a problem with your system.

Andrew

DaveReid · May 17, 2010, 11:04:22 AM

Quote from: Runway 31 on May 17, 2010, 10:54:39 AMI have the full details in my database explorer. Try updating the info there.

But have you logged any flights for the aircraft in question ?

I think Jim's point was that the aircraft details in your NavData aircraft database will disappear when it appears in MyFlights, because as of half an hour ago the AirNav server wasn't returning any details for that hex code (which is strange, as it's been on the US register for nearly 12 years).

As of a couple of minutes ago, details are now being returned by the server, so maybe it was a glitch and the timing of Jim's lookup was just unfortunate.

54901 - Jim · May 17, 2010, 02:07:48 PM

Three empty ModeS records in the last 5 minutes ... A7746B, AD6394, C02265.

Runway 31 · May 17, 2010, 02:20:21 PM

A7746B = Ce525B N58JV
AD6394 - IAI1125 N962A
C02265 - ERJ190 C-FNAQ

tarbat · May 17, 2010, 02:25:07 PM

http://www.airframes.org/reg/n58jv
http://www.airframes.org/reg/n962a
http://www.airframes.org/reg/cfnaq

Runway 31 · May 17, 2010, 02:32:08 PM

It should also be noted that for N962A GAS does not detail ICAO type and for C-FNAQ no modeS is detailed.

54901 - Jim · May 17, 2010, 02:41:52 PM

I had checked GAS and Airframes to see what data existed. My reason for posting the above three items when they occurred is that HOPEFULLY someone in support is looking at a logfile and saying "That's why that didn't work!" and will be inching closer to a solution.

Jim

Runway 31 · May 17, 2010, 02:49:17 PM

OK will ignore in future.

54901 - Jim · May 17, 2010, 02:50:07 PM

Thanks for the response!

AirNav Support · May 17, 2010, 02:55:45 PM

We are taking a look, the database is not down and not overloaded either, so we are checking whats happening.

Is the internet fine on your side, if you ping our website do you get any timeouts? (If that made no sense, tell us and we will give more steps)

54901 - Jim · May 17, 2010, 03:00:11 PM

No problems with the Internet here ... very quick ping response ... thanks for your attention!!

54901 - Jim · May 17, 2010, 03:12:31 PM

Another empty ModeS record (since you're checking now) just occurred at 15:07 UTC --> A19AF3

I won't send any additional blank records unless you request them.