Software problems radarbox 3.13

Started by Aerotower, May 08, 2010, 03:22:00 PM

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Aerotower

Good afternoon,

I am very upset with the software radarbox. I have lost all flights in today mylog. When I disconnect the Radarbox it does not close completely, leaving the background in gray, only quit if I can do ctrl + alt + del.
Now I copied the files and mylog Navdata, but I still can not bring up the report today or yesterday.

Does anyone have a solution to this problem? Version 3.13

Aerotower

#1
I lost two A380s that had never caught and many more aircraft than has usually these routes.

tarbat

How long do you wait for Radarbox to close down.  If I've left it running for days, mine can take a couple of minutes to close.  If you CTRL+ALT+DEL, then that can cause loss of data.

orkney

Quote from: Aerotower on May 08, 2010, 03:22:00 PM
Good afternoon,

I am very upset with the software radarbox. I have lost all flights in today mylog. When I disconnect the Radarbox it does not close completely, leaving the background in gray, only quit if I can do ctrl + alt + del.
Now I copied the files and mylog Navdata, but I still can not bring up the report today or yesterday.

Does anyone have a solution to this problem? Version 3.13

hello

We occasionally suffer from this problem but it has never caused a loss of data for us. We have waited  for over  10 minutes and it wont close so I think the only way to shut it off is ending the task in task manager. This another reason I think the software should automatically save the data every 5 minutes or something and not just when the software is closed.

Andrew

Andrew

Aerotower

Quote from: orkney on May 08, 2010, 04:20:04 PM

This another reason I think the software should automatically save the data every 5 minutes or something and not just when the software is closed.

Tarbat, I just left him to work one day and was not full, 12 hours maximum. And I had to turn it off because it failed to send FTP's. I waited two minutes or more, and nothing.

Andrew, this is a good idea, rather than just storing the data in the end, because the computer can be shut down without warning and there we lost all data.

Best Regards


bearcat

The only thing I can suggest is I notice you are  using AVG. There was a problem with AVG and Rbox and you had to put an exception in AVG to exclude it form scanning ANRB.

This may help

Aerotower

I have an exception in AVG.

Regards

Aerotower

My software is always a crash, I have no idea why. And with this I have to shut down the software via the ctrl + alt + del which makes me lose what I did the updates to the database.
I Use the Win7 32bits.

Aerotower

#9
I have a problem, I can not lower the bar on mylog, I try but it's not fixed in position.
I disconnected and then reconnected the Radarbox and nothing.

HELP!!!!!! Software bug???????

Thanks

Aerotower


RodBearden

Sorry, Aerotower - never had that problem myself - don't know what to suggest except contacting support.

Rod
Rod

Aerotower

Thanks Rod,

I'm going tomorrow to Tenerife and would like to take Radarbox with this problem already solved. If not resolved in time do not take him.

Allocator

#13
I can get MyLog to look like this too.

I just put my cursor over the grey line between Edit Cell and Flights for Selected aircraft and the cursor changes to a 2-headed arrow.  Just hold the left mouse button down and drag the grey dividing line down.

Aerotower

Hello Allocator,

I know how it does, the problem is that the line is not fixed in place I want,'m tired of trying and nothing. A short video illustrates the situation http://www.youtube.com/watch?v=mhZ7OG4RxGI