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Author Topic: Software problems radarbox 3.13  (Read 19548 times)

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Aerotower

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Software problems radarbox 3.13
« on: May 08, 2010, 03:22:00 PM »
Good afternoon,

I am very upset with the software radarbox. I have lost all flights in today mylog. When I disconnect the Radarbox it does not close completely, leaving the background in gray, only quit if I can do ctrl + alt + del.
Now I copied the files and mylog Navdata, but I still can not bring up the report today or yesterday.

Does anyone have a solution to this problem? Version 3.13

Aerotower

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Re: Software problems radarbox 3.13
« Reply #1 on: May 08, 2010, 03:23:16 PM »
I lost two A380s that had never caught and many more aircraft than has usually these routes.
« Last Edit: May 08, 2010, 07:02:33 PM by Aerotower »

tarbat

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Re: Software problems radarbox 3.13
« Reply #2 on: May 08, 2010, 03:30:05 PM »
How long do you wait for Radarbox to close down.  If I've left it running for days, mine can take a couple of minutes to close.  If you CTRL+ALT+DEL, then that can cause loss of data.

orkney

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Re: Software problems radarbox 3.13
« Reply #3 on: May 08, 2010, 04:20:04 PM »
Good afternoon,

I am very upset with the software radarbox. I have lost all flights in today mylog. When I disconnect the Radarbox it does not close completely, leaving the background in gray, only quit if I can do ctrl + alt + del.
Now I copied the files and mylog Navdata, but I still can not bring up the report today or yesterday.

Does anyone have a solution to this problem? Version 3.13

hello

We occasionally suffer from this problem but it has never caused a loss of data for us. We have waited  for over  10 minutes and it wont close so I think the only way to shut it off is ending the task in task manager. This another reason I think the software should automatically save the data every 5 minutes or something and not just when the software is closed.

Andrew

Andrew

Aerotower

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Re: Software problems radarbox 3.13
« Reply #4 on: May 08, 2010, 10:30:14 PM »

This another reason I think the software should automatically save the data every 5 minutes or something and not just when the software is closed.

Tarbat, I just left him to work one day and was not full, 12 hours maximum. And I had to turn it off because it failed to send FTP's. I waited two minutes or more, and nothing.

Andrew, this is a good idea, rather than just storing the data in the end, because the computer can be shut down without warning and there we lost all data.

Best Regards

Aerotower

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Re: Software problems radarbox 3.13
« Reply #5 on: May 09, 2010, 04:12:34 PM »
what's the problem?

bearcat

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Re: Software problems radarbox 3.13
« Reply #6 on: May 09, 2010, 06:53:33 PM »
The only thing I can suggest is I notice you are  using AVG. There was a problem with AVG and Rbox and you had to put an exception in AVG to exclude it form scanning ANRB.

This may help

Aerotower

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Re: Software problems radarbox 3.13
« Reply #7 on: May 09, 2010, 09:02:16 PM »
I have an exception in AVG.

Regards

Aerotower

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Re: Software problems radarbox 3.13
« Reply #8 on: May 25, 2010, 01:42:10 AM »
My software is always a crash, I have no idea why. And with this I have to shut down the software via the ctrl + alt + del which makes me lose what I did the updates to the database.
I Use the Win7 32bits.

Aerotower

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Re: Software problems radarbox 3.13
« Reply #9 on: May 30, 2010, 01:39:23 AM »
I have a problem, I can not lower the bar on mylog, I try but it's not fixed in position.
I disconnected and then reconnected the Radarbox and nothing.

HELP!!!!!! Software bug???????

Thanks
« Last Edit: May 30, 2010, 01:42:17 AM by Aerotower »

Aerotower

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Re: Software problems radarbox 3.13
« Reply #10 on: May 30, 2010, 02:40:36 PM »
Nobody can help me ????????

RodBearden

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Re: Software problems radarbox 3.13
« Reply #11 on: May 30, 2010, 03:04:34 PM »
Sorry, Aerotower - never had that problem myself - don't know what to suggest except contacting support.

Rod
Rod

Aerotower

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Re: Software problems radarbox 3.13
« Reply #12 on: May 30, 2010, 03:08:07 PM »
Thanks Rod,

I'm going tomorrow to Tenerife and would like to take Radarbox with this problem already solved. If not resolved in time do not take him.

Allocator

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Re: Software problems radarbox 3.13
« Reply #13 on: May 30, 2010, 03:33:00 PM »
I can get MyLog to look like this too.

I just put my cursor over the grey line between Edit Cell and Flights for Selected aircraft and the cursor changes to a 2-headed arrow.  Just hold the left mouse button down and drag the grey dividing line down.
« Last Edit: May 30, 2010, 03:35:15 PM by Allocator »

Aerotower

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Re: Software problems radarbox 3.13
« Reply #14 on: May 30, 2010, 03:59:36 PM »
Hello Allocator,

I know how it does, the problem is that the line is not fixed in place I want,'m tired of trying and nothing. A short video illustrates the situation http://www.youtube.com/watch?v=mhZ7OG4RxGI