Software problems radarbox 3.13

[Aerotower]

Good afternoon,

I am very upset with the software radarbox. I have lost all flights in today mylog. When I disconnect the Radarbox it does not close completely, leaving the background in gray, only quit if I can do ctrl + alt + del.
Now I copied the files and mylog Navdata, but I still can not bring up the report today or yesterday.

Does anyone have a solution to this problem? Version 3.13

[Aerotower]

I lost two A380s that had never caught and many more aircraft than has usually these routes.

[tarbat]

How long do you wait for Radarbox to close down.  If I've left it running for days, mine can take a couple of minutes to close.  If you CTRL+ALT+DEL, then that can cause loss of data.

[orkney]

Good afternoon,

I am very upset with the software radarbox. I have lost all flights in today mylog. When I disconnect the Radarbox it does not close completely, leaving the background in gray, only quit if I can do ctrl + alt + del.
Now I copied the files and mylog Navdata, but I still can not bring up the report today or yesterday.

Does anyone have a solution to this problem? Version 3.13

hello

We occasionally suffer from this problem but it has never caused a loss of data for us. We have waited  for over  10 minutes and it wont close so I think the only way to shut it off is ending the task in task manager. This another reason I think the software should automatically save the data every 5 minutes or something and not just when the software is closed.

Andrew

Andrew

[Aerotower]

This another reason I think the software should automatically save the data every 5 minutes or something and not just when the software is closed.

Tarbat, I just left him to work one day and was not full, 12 hours maximum. And I had to turn it off because it failed to send FTP's. I waited two minutes or more, and nothing.

Andrew, this is a good idea, rather than just storing the data in the end, because the computer can be shut down without warning and there we lost all data.

Best Regards

[Aerotower]

what's the problem?

[bearcat]

The only thing I can suggest is I notice you are  using AVG. There was a problem with AVG and Rbox and you had to put an exception in AVG to exclude it form scanning ANRB.

This may help

[Aerotower]

I have an exception in AVG.

Regards

[Aerotower]

My software is always a crash, I have no idea why. And with this I have to shut down the software via the ctrl + alt + del which makes me lose what I did the updates to the database.
I Use the Win7 32bits.

[Aerotower]

I have a problem, I can not lower the bar on mylog, I try but it's not fixed in position.
I disconnected and then reconnected the Radarbox and nothing.

HELP!!!!!! Software bug???????

Thanks

[Aerotower]

Nobody can help me ????????

[RodBearden]

Sorry, Aerotower - never had that problem myself - don't know what to suggest except contacting support.

Rod

[Aerotower]

Thanks Rod,

I'm going tomorrow to Tenerife and would like to take Radarbox with this problem already solved. If not resolved in time do not take him.

[Allocator]

I can get MyLog to look like this too.

I just put my cursor over the grey line between Edit Cell and Flights for Selected aircraft and the cursor changes to a 2-headed arrow.  Just hold the left mouse button down and drag the grey dividing line down.

[Aerotower]

Hello Allocator,

I know how it does, the problem is that the line is not fixed in place I want,'m tired of trying and nothing. A short video illustrates the situation http://www.youtube.com/watch?v=mhZ7OG4RxGI