AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Replaced my RadarBox with new one, restart free year?  (Read 2061 times)

0 Members and 1 Guest are viewing this topic.

N9JIG

  • Jr. Member
  • **
  • Posts: 88
  • ANRB, too many radios and an understanding wife!
    • CARMA, the Chicago Area Radio Monitoring Association
Replaced my RadarBox with new one, restart free year?
« on: March 04, 2010, 11:01:29 PM »
I had a RadarBox I bought in May 2009. I (stupidly) sold it to a friend a few months later. Eventually I was jonesing for one again and bought another one. I installed the application off the CD and plugged in the new RadarBox, changed the password and user name to match the one on the new CD. I was able to view local traffic but can not get network traffic.

How can I restart my free year of Network access etc.? Do I need to totally uninstall all the prior and beta versions and sweep the registry?

(BTW, it appears the new unit's CD included the 64 bit driver that I didn't have before, yay!!!)

AirNav Support

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 4121
Re: Replaced my RadarBox with new one, restart free year?
« Reply #1 on: March 05, 2010, 08:27:25 AM »
Send us an email with your new username and we will check whats happening. If you buy a new RB and have a new username you get the free network , its not to do with registry settings.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

N9JIG

  • Jr. Member
  • **
  • Posts: 88
  • ANRB, too many radios and an understanding wife!
    • CARMA, the Chicago Area Radio Monitoring Association
Re: Replaced my RadarBox with new one, restart free year?
« Reply #2 on: March 09, 2010, 02:37:09 AM »
I sent the email as requested, and the next day it started working properly. More Support magic I presume!

Thanks Guys, I am a happy camper again!