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Author Topic: reply?  (Read 1803 times)

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jasper37

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reply?
« on: March 07, 2010, 08:15:23 AM »
Can anyone please advise if this department works over the weekend?, [email protected]

i havent had any reply from a email sent 24hrs ago

can support at airnav plz reply asap regarding my concerns and the duplicate payments you taken from my bank account

Many Thanks

Jasper
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Allocator

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Re: reply?
« Reply #1 on: March 07, 2010, 08:25:27 AM »
Did you get an email auto reply with a 'ticket' number?  If not, then your email didn't get through.

As far as I'm aware, Support works H24, but there may be periods when it takes a bit longer to get a reply.
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jasper37

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  • Posts: 93
Re: reply?
« Reply #2 on: March 07, 2010, 08:28:09 AM »
thx Allocator........yep i did get a auto reply
but got nothing since...... hopefully my concerns will be sorted soon

rgds

Jasper
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AirNav Support

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Re: reply?
« Reply #3 on: March 07, 2010, 01:23:57 PM »
Jasper,

We are here 24/7, sometimes billing issues take longer. You should have received a reply now otherwise PM us.
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